Head of Financial Operations

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Location: GuildfordSalary: Dep on exp + benefits Role Description The purpose of this role is to ensure the delivery of the Finance Operations objectives for the areas of P2P and O2C for which the Head of Finance Operations is responsible. The purpose of this role is to lead the Finance Operations team and to deliver finance operations strategy, objectives and Key Performance Indicators (KPIs). The role holder is responsible for the development and implementation of the overall operational management strategy including technology, people and processes. This is achieved by providing effective strategic operational direction, governance and oversight. This will include building and maintaining excellent internal and external stakeholder relationships.

Key Responsibilities

• Develops and maintains strong relationships with both internal and external customers, ensuring feedback is sought and acted upon to continually improve the service provided
• Ensures the right subject matter experts are in place and attached to projects so they can provide input and challenge on changes that will have an impact on Finance Operations
• Ensures an effective Control Framework in place, takes ownership of any issues and gets them resolved
• Motivates and leads their teams to deliver outstanding performance in particular by reviewing processes & procedures to minimise errors and improve efficiency as well as ensuring the teams understand how they affect the wider business
• Identifies and manages talent within their area, ensuring future needs are anticipated and succession plans are in place
• Working with Finance Transformation to drive continuous improvement and automation of manual processes as well as contributing to wider Finance transformation initiatives for an improved future target operating model
• Coherently convey your deep industry knowledge to proactively recommend new and innovative solutions tailored to be market leading within Finance Operations
• Bring experience in target operating model and process design & development by using strong quantitative and qualitative skills to identify complex problems, consider them analytically and conceptualise solutions

Essential Skills

• Qualified accountant with substantial post qualification experience
• Ability to run larger teams (including offshore resources) and work virtually
• Self-motivated with excellent project and time management skills
• Excellent communication and interpersonal skills
• Competent problem resolution, troubleshooting and analytical skills
• Able to build relationships with a varied range of stakeholders

Desirable Skills

• Excellent knowledge of operational best practice and the ability to apply this in their role
• Up-to-date knowledge and understanding of all relevant Compliance and Regulatory rules and procedures
• The ability to interpret and analyse complex data and financial information, and using this to make informed decisions
• Excellent working knowledge of Microsoft Excel and good knowledge of other Office applications

Qualifications

• Qualified Accountant (ACCA, CIMA, ACA)

Experience

• Proven experience of leading larger teams ideally within the insurance industry
• Track record of leading teams through change and developing and implementing strategy and process change
• Experience in a leadership role
• Experience in working with Shared Service teams
• Achieving challenging targets and KPIs in a high pressure environment
• Experience of delivering changes to team structures, systems or processes

What We Will Offer You

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that's perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That's on top of enjoying all the benefits you'd expect from the world's number one insurance brand, including:

• Flexible buy/sell holiday options
• Hybrid working.
• Annual performance related bonus
• Contributory pension scheme
• Development days
• A discount up to 50% on a range of insurance products including car, home and pet
• Retail discounts

Our Ways of WorkingDo you need some flexibility with the hours you work? Let us know as part of your application and if it's right for our customers, our business and for you, then we'll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.Diversity & InclusionAt Allianz, we prioritize diversity and inclusion, demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community's Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.We encourage our employees to advocate for their needs, whether it's assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.Offer an Interview Scheme - As a Disability Confident employer, we will offer an interview to candidates with disabilities who meet the essential criteria for the role. To apply under the Offer an Interview scheme, please let us know when you apply by contacting our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.Hr-recruitment@allianz.co.ukresourcingGI@allianz.co.uk Join us - Let's Care for Tomorrow.