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Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people. Our newly formed Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend, is determined to provide the best health services for its local population. We are a well-led, high-performing and innovative organisation working in the best interests of the people we serve.

Job overview

Responsible for strategic and operational management of the Establishment Systems Team, maintaining the establishment systems integrity and ensuring that all the relevant finance and workforce systems (managed by Establishment Systems Team) are kept up to date with changes to structures, budgets, position numbers and any other data regarding workforce establishment.

The post holder will be accountable for the Establishment Systems Team, providing operational leadership and management, specifically for Remuneration Team (ESR, , Payroll), ERostering Team (Optima) and Workforce Reporting Team (responsible for ensuring that ESR offers a 'Single Version of the Truth', using analytics to provide insight to users.

In leading the function, the postholder will provide high quality support for managers to effectively deploy and monitor their establishment (using the establishment systems), understand their workforce capacity and plan for future demands by maximising system functionality and capacity. This includes supporting service re-design and transformation through review of staffing skill mix and templated demand against patient acuity.

The postholder will be required to work collaboratively and in conjunction with the ServiceDesk Manager to ensure that service desk and establishment teams operate as a seamless function.

Main duties of the job

The postholder will be required to work collaboratively and in conjunction with the ServiceDesk Manager to ensure that service desk and establishment teams operate as a seamless function.

See further details in the job description

Working for our organisation

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.

Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Detailed job description and main responsibilities

The postholder will be required to work collaboratively and in conjunction with the ServiceDesk Manager to ensure that service desk and establishment teams operate as a seamless function.

Person specification

Qualifications

Essential criteria

Educated to masters' degree or equivalent extensive experience plus specialist training in workforce information/analysis/planning
Evidence of Continued Professional Development

Desirable criteria

Qualified Accountant, Member of Professional Body

Knowledge and Experience

Essential criteria

Extensive experience in workforce establishment management and workforce information management at a strategic level.
Significant knowledge of the leadership and management context of the NHS, the establishment system tools and of financial system and processes necessary for delivering excellence in healthcare
Significant experience in establishment systems including: ESR, payroll, finance establishment, electronic expenses, online employee information systems and a recognised e-Rostering or rota system
Significant proven track record of management experience at middle/senior management level in the NHS or other public healthcare related environment
Demonstrable experience of developing and leading programmes of major change, including experience of delivering measurable improvement plans sustainably. Knowledge of a project management discipline.
Occasional exposure to Board /Executive meeting environments taking part in discussions.
Significant experience of translating national agenda/direction/policy locally to achieve necessary 'buy in'.
Demonstrable experience of successfully leading delivery of priorities/outcomes in a highly complex partnership environment
Experience of developing and leading new teams, motivating and inspiring people to work together to achieve common objective and priorities
Demonstrable experience in leading and prioritising delivery against budgets and working within financial constraints
Significant Experience/knowledge in risk management

Desirable criteria

Previous leadership experience working within an NHS environment.
Knowledge of NHS pay and grading.
Experience of safe care reporting, with an understanding of patient acuity toolkits and the impact on workforce modelling and successful delivery of patient care.

Communication Skills

Essential criteria

Strong interpersonal and communication skills with staff at all levels using from the full range of methods as appropriate
Extensive experience in preparing and producing concise yet insightful communication to a wide audience including board level
Demonstrable experience of delivering presentations to large groups of stakeholders relevant to this role in potentially sensitive environments, showing evidence of ability to communicate and disseminate highly complex and contentious information with tact and diplomacy.
Significant ability to formulate arguments and express them clearly to lay people and to persuade clinicians and senior management over a course of action
Significant ability to influence and command respect and establish credibility quickly
Demonstrable persuasion, influencing and conflict resolution skills
Demonstrable negotiation skills and contract monitoring
Significant ability to analyse highly complex issues where material is conflicting and drawn from multiple sources and where there are barriers to understanding
Demonstrable experience of using sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary from more senior management when appropriate
Significant ability to analyse numerical and written data, assess options and draw appropriate conclusions using problem solving skills

Personal and People Development

Essential criteria

Personal qualities of integrity, adaptability, and motivation
Possess a confident and positive attitude and be self-motivated
Personal attributes include emotional intelligence, resilience, tenacious and agility and flexibility, able to respond to competing demands as they arise.
Significant ability to work under pressure and meet objectives with conflicting and tight deadlines
Ability to think strategically and able to see the bigger picture and operate with a continuous improvement mindset
Experience of people management, coaching and mentoring support
Role model core behaviours including equity and diversity and maintaining a professional image at all times

Physical Requirements

Essential criteria

Detailed knowledge of IT applications, particularly Microsoft applications and establishment systems.
Significant proficiency in key board skills.
Requirement to sit for long periods during meetings maintaining high levels of concentration and interaction.
Ability to travel across sites independently and occasional across the region or beyond

Other

Essential criteria

Willingness to work occasional extended hours when required.
Evaluates quality of own and others work and suggest improvements as appropriate.
Actively seeks to develop services to meet challenges of a changing environment
Ability to prioritise own and staff workload and to work to tight deadlines.
Be able to add value to establishment system team and the organisation as a whole through relating experience, direction setting and innovative thought.
Awareness of the diversity of team members and the contribution each member makes

Employer certification / accreditation badges

Documents to download

Headof EST (PDF, 616.5KB)
Head of EST (PDF, 616.5KB)
AFC Pay Poster 23/24 (PDF, 40.2KB)
Pension Contribution information 2022-23 (PDF, 59.6KB)
Application Form (DOC, 233.0KB)

Head of Establishment Systems Team

Head of Establishment Systems Team

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