Head of E-Commerce Europe - Public Policy Europe
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Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us:
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.
About the team:
The Government Relations and Public Policy team covers a wide range of responsibilities: government affairs and government relations; policy and issue area expertise; risk and crisis management and mitigation; outreach, coalitions, and partnerships. The mission of the team is to earn trust and prevent, manage, and mitigate political, legislative, and regulatory threats to TikTok.
We are seeking a dynamic Public Affairs and E-Commerce Policy Lead to join our Government relations team. This person will play a crucial role in advancing TikTok's mission by navigating complex regulatory landscapes. The position bridges government relations and e-commerce, requiring expertise in relevant policy areas as well as well documented public affairs experience. The ideal candidate will thrive in a fast-paced environment, demonstrating sound judgment and a proactive approach to managing risks and opportunities in a rapidly scaling business, with the ultimate goal of helping create a seamless, trusted online shopping experience.
Responsibilities:
- Stay abreast of emerging policy trends and developments at European and market level, and track public policy developments that could impact TikTok Shop, providing insights and recommendations to internal stakeholders on potential implications for TikTok's business and operations.
- Drive internal alignment and strategies around risks and opportunities for TikTok's e-commerce operations.
- Drive TikTok Shop's public policy and government affairs strategy for Europe, with an eye towards integration of strategies globally.
- Build and execute engagement strategies on a European level as well as in individual markets to bring coherence and expertise to local projects and teams across markets.
- Responsible for building and leading a world class team in the intersection between public policy and e-commerce.
- Lead government advocacy and public policy engagement in partnership with local GR teams as well as e-commerce teams.
- Lead on the development of public policy positions and consultation responses
- Manage consultants and establish meaningful relationships with trade associations.
- Work on strategic cross-functional workstreams and forums to drive best-in-class operation of the business in the region, in partnership with other regional leaders.
Qualifications
Minimum Qualifications:
- 8+ years of relevant experience working in public policy, and a strong understanding of what makes effective government relations and public policy strategies successful.
Preferred Qualifications:
- High level of expertise in legislative, public policy and regulatory issues affecting e-commerce (from international trade to product safety and ESG issues).
- Strategic thinker, strong attention to detail, with excellent organizational, prioritization and multitasking skills.
- A strong track-record of working independently, and leading projects from conception to successful completion across multiple markets.
- An authentic interest in building strong relationships with your teammates and key external stakeholders, as well as a willingness to jump into tasks with a positive and can-do attitude.
- Outstanding communication and writing skills, with the ability to distill complex policy issues into simple explanations and compelling messages.
- Experience building, managing, leading, and inspiring creative, collaborative, and high-performing teams, and proven performance indirectly leveraging cross-functional teams to drive strategic growth initiatives.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.