Head of Corporate Services Category (12 month FTC)

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Job description

Overview of the Position

Procurement's sourcing activities are managed by three core category teams; Corporate Services (Resources & Consultancy, Facilities & Marketing Services, HR & Professional Services), Technology Services and Travel Services. The Head of Corporate Services, reports to the Chief Supply Chain Officer.

Corporate Services spend overall for KPMG LLP circa £380m per annum. The Head of Corporate Services Category is responsible for maximising the contribution of the category to the firm. Leading and working together with the retained KPMG procurement leadership team and outsourced Procurement service provider to apply commercial, contractual and risk management expertise to the firm's KBS and Client facing functions.

Providing strategic support of the key stakeholders and budget-holders responsible for expenditure and supplier relationships in related category supply chains. Stakeholders will operate in multiple business market sectors and deploy a broad range of services and solutions.

The Head of Corporate Services Category main responsibilities are:

Relationship Management

• Develop and deliver strategies which deliver enablement-focussed sourcing and commercial advisory expertise to KPMG Client-services teams to provide a low-friction procurement service which optimises quality, cost, and time to market outcomes for KPMG and its Clients.
• Delivering quality client service careful management of potential tensions between business requirements and the application of procurement best practice
• Operate as a trusted business advisor to the business functions, accepted as procurement subject matter expert
• Contribution to the overall strategic direction of Procurement through active participation on the Procurement Leadership Team (PLT)

People Management

• Where applicable, provide management & leadership of category team resources (direct and remotely deployed). Activities may include implementation of Managing for Excellence methodologies in respect to recruitment, staff retention and personnel development (including goal-setting & appraisal) and optimal allocation of resources to projects & activities. People management responsibilities will not apply in respect to the outsourced providers' resource.

Strategy and Innovation

• Strategic management of the category including analysis, planning, target-setting and performance monitoring, working in conjunction with the outsourced provider to seek the optimum strategic approaches and maximising value add.
• Embedding wider Firm or team-driven innovation into category management and client support activities

Execution

• Execution of a category plan; oversight and effective management of all sourcing & contracting activities (including support of applicable client activities & projects, contract renewals, extensions, variations, terminations etc.) and category development activities
• Application of the firm's independence & reciprocity policies, and application of the department's standard processes, tools, templates & systems to all sourcing & contracting activities
• Appropriate consideration of Sustainability in all sourcing & contracting activities and active participation in the firm's Supplier Responsible Supply Chain programme

In particular the position requires:

• Broad procurement experience with a proven track-record of successfully delivering and/or contributing to the development & implementation of procurement solutions across the spectrum of people, policy, process, systems etc.
• Proven track-record of successfully creating category strategies, leading and executing sourcing projects within the broad spectrum of subcategories, to deliver quality, service, risk management and commercial benefits across Facilities, Marketing, HR & Professional Services
• Service-centric approach, evidence of using commercial acumen as well as a clear understanding of objectives and priorities to consistently deliver positive outcomes for Stakeholders, including the realisation of solutions delivered both internally and directly to a client of the firm.
• Experience in complex solutions and services engagements, including strong experience in complex Information Protection and Risk Assurance processes
• Experience of working in a leveraged Procurement function, supported by an outsourced provider, within a blended delivery service of both on-shore, nearshore and off-shore

Qualifications and Experience

• Degree qualified (or equivalent)
• Preferably a fully qualified member of applicable national Procurement institute (e.g. CIPS, NEVI etc.)
• Substantial demonstrable experience in procurement or equivalent commercial roles, preferably with the majority within the range of Corporate services category
• Relevant industry experience; Professional Services, Financial Services etc.

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