Head of Content Delivery

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Head of Content Delivery

Department: CS&D - Content Delivery

FTC 12 months

Office location: Leeds

Up to 5 days a week working on site. Occasional out of hours working to deal with operational situations

Hiring range: £50,000 - £65,000

Your work matters to millions.

Shaping culture is in the DNA of ITV. So, it's not surprising that you'll find us in every home in the UK, our productions are famous all over the world and we're at the forefront of the digital streaming revolution.

When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact's felt in the business, but big enough that your impact reaches millions of people.

Come develop your skills, change TV and the course of your career. Don't just watch it. Be part of it. Join ITV.

Your impact sends ripples.

The team

The Content Delivery team is ITV's in-house digital Content Servicing provider. It services both ITV Media & Entertainment and ITV Studios Global Partnerships divisions as well as some external customers. This involves everything from QC, file verification, storage, editing, reversioning and delivering content to various different stakeholders across ITV.

ITV's new CSP (Content Services Platform) is being developed on the SDVI Rally Platform and is currently being implemented within Content Delivery - a significant change programme. This platform will ultimately transform the foundational workflows of content coming into ITV; the processing; and onward delivery of that content.

The role

This role is responsible for managing day to day operations within Content Delivery while ensuring the smooth implementation and transition to Rally - ensuring the Content Delivery team are processing content to standards and timeframes required to service the various distribution points of ITV. Ensuring processes are as efficient and agile as possible to adapt to the business needs is key in this role.

Responsible for 5 direct reports.

Skills you'll need (minimum criteria)

• Outstanding communication skills
• Demonstrably able to use initiative and make things happen
• Ability to manage and implement change
• Ability to suggest new processes and system functionality to improve efficiency and accuracy
• Good Technical knowledge and understanding
• High pressured and fast turnaround environment at times
• Ability to maintain excellent working relations both internal and external
• Calm, decisive and able to work well under pressure

Other things we're looking for (key criteria)

• Previous experience with, and strong understanding of Broadcast & Operations
• Proven ability in effective managing and coaching of a team
• Demonstrable experience in successful communication both at senior level and with teams on the ground
• Prior experience in budgeting and cost management
• Successful experience in effective management of critical service providers

ITV is for everyone.

ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we'll guarantee to take you to the next stage* (minimum criteria above).

We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at talkingcareers@itv.com.

Find out more about applying with a disability.

* There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.

Because those who make an impact deserve to be rewarded for it.

ITV offers some great rewards and benefits including:

• Flexible working with a range of options
• Generous holiday allowance, plus you can buy more
• Competitive pension contribution
• Save as you earn - with an opportunity to buy ITV shares
• Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

More about our benefits