Head of Compliance and MLRO

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Role Purpose
The Head of Compliance role plays a key leadership role maintaining high standards across the business, while constantly looking for new ways to improve efficiencies and performance.

The role holder will be responsible for:
• Management, leadership and direction of the firm's Compliance function.
• Performing the Compliance Oversight Role as defined in SUP 10C.6.1R, including responsibility for:

o Compliance resourcing.

o The delivery of an appropriate risk-based monitoring programme.

o The tracking and communication of regulatory developments.

o The reporting, assessment and resolution of breaches.

o The provision of advice on compliance matters.

The role holder will attend the Boards as required (including their committees) and may be a member of and/or may chair such Board Committees as may be necessary from time to time.

Main Responsibilities

As Compliance Officer:

• To act as SMF16 with FCA for Waystone Transfer Agency Solutions (UK) Ltd.
• Provide assurance and advice on regulatory risks to the Country Head, UK, MD Waystone Transfer Agency Solutions, the Waystone Global head of Compliance and other senior management in Waystone UK and the Waystone Group.
• Ensure the timely and comprehensive analysis of regulatory and financial crime developments and the maintenance of appropriate internal policies and procedures. Ensure any Group Policies have appropriate addendums to discharge local requirements.
• Provide timely and appropriate reports to governance bodies on compliance and financial crime matters.
• Ensure appropriate escalation of issues where necessary.
• Provide expert or key strategic advice to the board where required.
• Represent the business at a senior level.
• Provide timely, clear and effective guidance and support to the business and other stakeholders.
• Work with the Head of Compliance Monitoring to devise the Compliance Monitoring Plan and recommend that plan to the Board for approval
• Ensure regulatory returns are submitted on time and the reasonableness/accuracy of the information submitted.
• Effectively question and challenge to gain a comprehensive understanding of issues / risks to be able to determine when expert / external advice is required or when direct action is required.
• Maintain knowledge of technical and business knowledge, industry and business developments, and regulatory requirements.
• Contribute to the growth, embedding and sustaining of a strong culture across the businesses, one which instils high performance and role models strong engaging behaviours.
• Actively engage and contribute to group initiatives.
• Assess and deploy technology enhancements to improve and make more effective existing processes.
• Liaison with the Regulators and other parties as required.
• Manage and deliver Compliance and financial crime reporting to governance committees on a timely basis.
• Act as Fraud protection officer and promote effective fraud protection within Waystone Transfer Agency Solutions UK
• Attendance at key governance and control meetings.
• Effective monitoring and oversight of risk frameworks relating to Compliance and financial crime ensuring these are embedded.

As MLRO:

The role holder has the Prescribed Responsibility for the firms' policies and procedures for countering the risk that the firms might be used to further financial crime, including acting as "money laundering reporting officer" and having responsibility within the firms for the establishment and maintenance of effective anti-money laundering systems and controls and for countering the risk that the firms might be used to further financial crime.

"Financial crime" is defined in the Financial Services and Markets Act as:

any kind of criminal conduct relating to money or to financial services or markets, including any offence involving:

(a) fraud or dishonesty; or

(b) misconduct in, or misuse of information relating to, a financial market; or

(c) handling the proceeds of crime; or

(d) the financing of terrorism;

in this definition, "offence" including an act or omission which would be an offence if it had taken place in the United Kingdom

• To ensure that the firms' systems and controls are sufficiently robust to prevent the firms being used to further financial crime including operate procedures and controls which meet the requirements of the Money Laundering Regulations 2017 (as amended from time to time).
• Ensure that each of the foregoing are appropriately designed to ensure that the business can be seen to operate effective systems and controls, thereby demonstrating compliance with SYSC.
• Oversight of compliance with all external reporting and notifications relevant to role including processes for reporting financial crime matters to law enforcement.

As a senior staff member:

• Build and maintain a high performing team who are held accountable to deliver via high performance leadership, employee engagement practices & role model behaviours. Ensuring capability and resources are in place to meet business requirements.
• Develop and maintain performance metrics to drive delivery.
• Actively engage and contribute to group initiatives.
• Assess and deploy technology enhancements to improve and make more effective existing processes.
• Effectively question and challenge reports / individuals to gain a comprehensive understanding of issues / risks to be able to determine when expert / external advice is required or when direct action is required.
• Maintains knowledge of technical and business knowledge, industry and business developments, and regulatory requirements.
• Support the growth, embedding in and retention of a strong culture across the businesses, one which instils high performance and role models strong engaging behaviours. Creating a great place to work.
• Ensure that internal audit or other review activities are supported by prompt management action.

Senior Manager Responsibilities

• The individual holding this role has been designated as a Senior Manager for the purposes of the FCA's Senior Managers and Certification Regime. The individual holding this role holds the Senior Management Functions, any Prescribed Responsibilities, overall or other responsibilities set out in the accompanying Statement(s) of Responsibility.

• Required by the FCA to discharge their duty of responsibility, which requires reasonable steps to prevent a breach of FCA requirements from occurring or continuing.

• Required to be "fit and proper" at all times.

• Develop, embed and sustain a strong culture across the businesses, one which adheres to the FCA conduct rules, instils high performance and role models strong positive behaviours & values.

• The individual must adhere with the rules and guidance set out by the FCA in relation to its Senior Manager and Certification Regime.

• Ensure Regulated Business areas, current and any future processes, are fully compliant with internal policy and requirements of external regulatory bodies.

  Qualifications, Experience and Knowledge;

• A university degree and/or relevant professional qualifications.
• A superior networker, negotiator, and business leader.
• Knowledge and experience within a regulatory and financial crime environment, including a sound understanding of the Senior Managers and Certification Regime.
• Significant experience of leading teams and providing strategic direction
• Strong understanding of AML KYC requirements and good practice
• Strong understanding of Fraud Prevention
• Solid experience of setting and achieving business targets, timelines, plans and financial targets.
• High quality communication and presentation dexterity.
• Deep understanding and working knowledge of Financial regulations.
• Proven track record in managing a large department or function.
• Significant experience of managing change and transition activity.
• Be able to demonstrate a solid commercial focus.
• Personal commitment to and visible role modelling of the organisation's behaviours and values. This will include in depth experience in the development and embedding of a strong culture, one which adheres to FCA conduct rules and embeds positive behaviours & values.
• Hold the appropriate professional qualifications with relevant experience working in a regulated financial service business.
• Good / broad understanding of the markets in which we operate.
• Thorough knowledge of market changes and forces that influence the company.
• Familiarity with corporate law and management best practices.
• Transfer Agency experience is desirable

Competencies/Skills
• Excellent organisation, relationship management and leadership skills.
• Strong commercial acumen and ability to manage risk for the business.
• Strategic thinking and delivery.
• Innovative and strategic mind-set.
• Ability to exercise independent judgement and discretion in performing duties.
• A track record in strong leadership, which motivates teams. An experienced and skilled communicator, who also inspires confidence, influences and motivates others. Providing a clear sense of direction to deliver peak performance against challenging objectives
• Maintains trust, respect, cooperation and positive relationships in all circumstances.
• Constantly seeking to improve the way business is done through analysis, creativity, problem-solving and change initiatives.
• Is committed to embedding a "right first time "culture ensuring excellent attention to detail and leading by example.
• Ability to inspire confidence and create trust in teams and stakeholders.
• Ensures succession planning is in place for sustainably high performance.
• Significant experience of organisational design and culture change.
• Excellent interpersonal skills at all levels across the organisation, including external parties & clients.
• High levels of analytical capability and problem-solving skills.
• Results and delivery focused.
• Open and engaging leadership behaviours.
• Able to influence key decision-makers and to challenge when necessary.

Internal Relationships
• Board Directors and Non-Executive Directors
• Waystone Group business unit MDs, CFOs and members of the Finance function
• Other Directors/Managers within Waystone Group
• Waystone Group Compliance and Risk staff