Head of College Services and Support

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East Kent Colleges Group are seeking a Head of College Services and Support to join the Group at EKC Broadstairs College.

As a Head of College Services and Support, you will lead and manage the Admissions, College Reception, Central Administration, Careers, and Enrichment teams in providing an efficient responsive customer orientated service within College Services.

Working at EKC Group is extremely rewarding with excellent benefits, such as:

• Access to a variety of online discounts for store, retail, restaurants, travel, gym, groceries and more
• Internal progression opportunities and CPD focus across the group
• Flexible working requests
• Cycle to work, car leasing and tech purchasing schemes
• Competitive salary
• Competitive holiday entitlement
• Generous pension with 18% employer contribution

About You

We are seeking to appoint a customer focused person with effective communication skills, coupled with experience of leading and managing a team.

You will have experience in administration within an office environment, and you will be able to demonstrate the drive and enthusiasm to develop the function. You will be managing both the Admissions and College Reception Team, so you will be an effective leader with good organisational skills and attention to detail.

You will be able to demonstrate good levels of data validation, ideally within an educational setting, and proven IT skills will be required to develop and enhance the student experience through the admissions and enrolment process.

You will hold administration/office skills at Level 3 and IT qualifications at Level 2 or be working towards these qualifications. This will be a desirable skill set for this position to support the online admissions process as well as the student data.

No need to spend time updating your CV, just click apply and complete our short application form. You can save your progress as you go, and we'll review all applications and get back to all candidates after the closing date.

If you are interested in an informal chat about the role, or have any queries, please email us on [email protected]

About Us

Outstanding Ofsted Provider

East Kent Colleges Group is an Ofsted Outstanding rated provider. It is proud to be the first General Further Education college organisation in the country to have received the Outstanding grade against each of the strands under the new Ofsted inspection framework. An inclusive provider, our colleagues place our students and the communities we serve at the heart of everything they do across EKC Group and this is illustrated in our 'Strong' skills grading by Ofsted.

Commitment to Safeguarding

EKC Group is committed to safeguarding and promoting the welfare of children and vulnerable adults and we ensure that all staff are aware of their responsibilities for upholding these principles. The Group's designation as a 'designated establishment' means that all posts within EKC Group are exempt from the Rehabilitation of Offenders Act (ROA) 1974. We therefore have an obligation to carry out robust checks to ensure that staff are suitable to work with children and vulnerable adults; applicants are therefore advised that appropriate safeguarding checks (including an enhanced DBS check) will be undertaken on all successful applicants; job offers will be made on the basis of satisfactory DBS and other checks, including the receipt of two references. If you are successful in obtaining an interview, your suitability to work with children and vulnerable adults will be explored as part of the interview process. Applicants should note that it is a criminal offence to apply for a post which involves engaging in regulated activity relevant to children if you are barred from doing so. All applicants are required to complete and submit a self-declaration of their criminal record or information that would make them unsuitable to work with children and vulnerable adults.

Commitment to Equal Opportunities

EKC Group is an equal opportunities employer and welcomes applications from all members of our communities. We are particularly keen to increase the diversity of our staff body and encourage applications from candidates where there is underrepresentation in our workforce. We are proud to hold the Positive About Disability Award; this confirms our commitment to interviewing all applicants who declare that they have a disability and who meet the essential criteria outlined in the person specification. Similarly, our commitment to Care Leavers means that we will interview applicants who meet the minimum criteria and who have declared on their application that they are a Care Leaver.

We welcome applications from anyone wishing to work flexibly and those considering a return to work from a career break.

We do not engage with agencies for permanent staff and have an in-house recruitment team.