Head of Change

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About The Role

ARAG UK is looking to bring on board a driven and proficient Head of Change to ensure the successful delivery of projects aligned with ARAG's strategic goals.

Reporting directly into the CFO, this is an excellent opportunity to lead an established team of Project Managers and Business Analysts, whilst continuously driving improvement and establishing effective project management standards, methodologies and practices. In addition, the successful candidate will manage the day-to-day business and project activities of the wider team, whilst developing and monitoring the project portfolio and change roadmap.

In addition, key responsibilities will include:
• Providing leadership and ensuring clarity around functional objectives
• Overseeing and ensuring the quality and timely delivery of projects, embedding effective project management frameworks
• Delivering accurate updates and ensure clear communication across the organisation
• Working with various teams, including EMC, to develop plans, priories projects and manage resources
• Driving the adoption of project and change frameworks and best practices, including Agile methodologies (e.g. Agile, Scrum, Kanban, Lean)
• Establishing effective risk management and quality assurance practices (incl. Critical Chain Project Management)
• Leading the development of a change community and foster a positive organisational culture
• Maintaining documentation and ensure governance for project/change activities
• Identifying and addressing training needs related to project and change management

Only a stone's throw from Bristol Temple Meads station, we have newly refurbished, modern city-center offices. Our staff are at the heart of everything we do, and we encourage our people to work flexibly and achieve a work-life balance that works for them.

About You

We'd like to hear from applicants with demonstrable leadership experience, with the ability to motivate, develop and coach your team. You'll have previous experience working at a senior level within a Change role, ideally within an Insurance firm, with familiarity and understanding of Project Management methodologies and best practices.

In addition, the ideal candidate will be able to demonstrate:
• Business acumen, with understanding of how business' operate and generate revenue to make informed decisions (Commercial and Financial Awareness)
• Excellent communication skills, with the ability to clearly convey ideas and expectations, provide actionable feedback and effectively negotiating with stakeholders to achieve project goals
• Organisational skills, with the ability to effectively manage resources, priorities, and documentation effectively
• Adaptability, with the capability to adjust strategies and plans to meet changing project needs
• Influencing skills, with the skill to persuade and guide others to align with project objectives whilst inspiring trust, influencing, and constructively challenging points of view

As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. In return for your commitment we will offer you generous remuneration and an attractive benefits package which will include:
• 28 days holiday with the option to buy up to a further 5 days
• Company pension scheme with the option to increase contributions
• Inclusion in a private medical scheme (single cover)
• Car Allowance
• Group Income Protection for all employees
• Group Legal Protection for all employees
• A choice of either European Motor Assistance or Home Emergency Assistance
• Salary sacrifice benefits including Cycle scheme
• Access to a health assessment once every 2 years
• Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK

If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.

About The Company

ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It's our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.

Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.

We have always been aware that it's the people that really make it happen; the quality of our people defines the quality of the company, the service we offer and the good outcomes for our customers, so we're committed to creating a great place to work for our employees.

We believe it is an exciting time to join ARAG. You can expect an organisation that will challenge and develop you to progress your career.

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.