Head of Catering Planners

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Job Introduction

Head of Catering Planners

• £40,000 per annum
• 5 out of 7 days per week
• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
  • Entertainment discounts - up to 55% off cinema tickets
  • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
  • Travel discounts - Discounts with holiday companies such as TUI and Expedia
  • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards

• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and an additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during the first year back
• Competitive and supportive family benefits
• Day off for baby's 1st birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Who we are:

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sports, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.

Focused on 'doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.

The EICC holds a prominent position as one of the world's premier venues for conferences and events. As the Head of Catering Planners, the primary goal is to uphold and enhance the reputation of Levy and the EICC by consistently delivering exceptional customer service and maintaining the highest standards of quality.

More about the role:

The overall purpose of the Head of Catering Planners role within the catering planning team at the EICC is to orchestrate the seamless execution of a diverse array of events, ranging from conferences to exhibitions and dinners. This role involves collaborating closely with EICC and other members of the Levy team, ensuring that clients receive exceptional service from the moment of initial event planning through to its successful delivery.

• Overseeing the Event Catering Planners in their role coordinating catering arrangements for various events, meticulously planning logistics, and ensuring that all client requirements are met with precision and efficiency
• Managing the planning of your own events
• Planning the delivery with the Levy Operations and wider EICC Team to include locations, timings and numbers whilst ensuring all catering requirements are effectively communicated
• Administer all event related correspondence ensuring all contractual documents, deposits and final invoices are issued and paid according to company guidelines
• Create and maintain full and concise Event Catering Proposals to ensure these are seasonally appropriate and the menu fits with the guests/delegate demographic

As part of the 'One Team' ethos, the Head of Catering Planners will collaborate closely with other Levy and EICC teams, fostering a culture of teamwork and shared commitment to excellence. This partnership is rooted in a dedication to customer focus and delivering unparalleled quality standards, with the ultimate goal of achieving client delight.

By embodying these values and working collaboratively across departments, the Head of catering planners plays a vital role in sustaining the Levy's reputation for excellence and fostering long-term client relationships, thereby contributing to the continued success and growth of the organisation.

About you:

• Proven experience in a similar role, acting as a role model and setting an example for our team and the wider business
• Adept communication skills to liaise effectively with clients, EICC and other stakeholders to ensure that every aspect of the event aligns with the client's vision and exceeds their expectations
• You will have a passion for the events industry, be an effective communicator and have a sound, demonstrable knowledge of food and drink
• A self-confident, approachable individual who can prioritise, excellent organisational and time management skills

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.