Head of Business Analysis

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Role: Head of Business Analysis

Location: Hybrid with in-office coworking minimum once a week in either Manchester/Liverpool/ Southport as required.

Join Our Team as Head of Business Analysis at Fletchers!

Are you ready to lead, inspire, and drive transformation at pace? At Fletchers, we're on a mission to supercharge our business growth and continuously improve how we operate. To achieve this, we're looking for a dynamic Head of Business Analysis to join our Transformation and Business Support department.

This pivotal leadership role is at the heart of shaping the future of Fletchers. You'll ensure we have a cutting-edge Business Analysis capability that provides deep insights into how we operate, enabling us to make smarter, faster decisions. As a trusted partner to senior stakeholders across the business, you'll play a strategic and influential role in delivering transformational change and unlocking growth opportunities.

If you thrive on driving results, building strong relationships, and influencing strategic decisions, we want you on our team. Help us make Fletchers better, faster, and stronger than ever before. Join us and be part of a journey that's all about transformation and impact.

In return Fletchers can offer:

• 35 hours working week
• Bonus scheme (subject to targets being met)
• 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days' holiday per year, until you reach the maximum long service awards which are awarded after your 5th, 7th, and 9th full year of employment
• Pension scheme with tax-efficient salary sacrifice option
• Life Assurance Policy
• Medicash policy to cover some dental, optical and other medical expenses
• Company sick pay
• Enhanced Maternity, Paternity and IVF schemes
• Flexible, agile working environment with a positive work-life balance
• Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
• Monthly voucher awardsfor winning nominees

Main Responsibilities:

• Set the vision and strategy for the community of practice for Business Analysis.
• Own the standards for Business Analysis and be responsible for defining, leading and continually improving these standards.
• Develop and lead a high-performing team of Business Analysts, providing coaching, mentorship, and professional development opportunities with an ongoing commitment to the career path, supporting our Analysts to fulfil their career ambitions.
• Think of new and innovative ways of working to achieve the right outcomes. Act as a recognised expert and advocate for various business analysis approaches, continuously reflecting and challenging the team.
• Drive forward the delivery of the change portfolio, by ensuring high quality requirement definition, prioritisation, solution design and solution testing.
• Develop and define new transformation initiatives with high quality impact assessments, articulating the current state and performing gap analysis.
• Design, build and maintain a business architecture which gives deep insight into how the business operates
• Develop a network of influence across the business which will enable continuous improvement

Essential Skills and Experience:

• Strategic thinker with a forward-looking mindset, capable of envisioning and shaping the future state of business architecture.
• Excellent analytical and problem-solving skills, with the ability to capture complex business requirements whilst using strong communication and influencing skills, with the ability to effectively collaborate with stakeholders at all levels.
• Leadership abilities, including the capacity to inspire and motivate a team, foster a culture of innovation and drive results.
• Exceptional organisational and project management skills, with the ability to manage multiple priorities and meet deadlines.
• In-depth knowledge of Business Analysis frameworks and tools: Investigation, the application of information elicitation methods, analysis and modelling.
• Experience working closely with senior stakeholders, including C-level executives, to align business architecture initiatives with strategic objectives.

We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.

About Fletchers Solicitors:

Fletchers is a growing law firm specialising in personal injury and clinical negligence law, with excellent rankings with both the Legal 500 and Chambers & Partners. Following several acquisitions, we have transformed into the Fletchers Group, with ambitious plans for further expansion. Situated in the North-West of the UK, our offices are located in Manchester, Liverpool, Southport, Leeds, Bolton, and Cambridge. Many of our colleagues enjoy the flexibility of hybrid work arrangements. We offer a great work-life balance, attractive benefits, apprenticeship or training contract opportunities, and avenues for internal progression. Currently, approximately 10% of our colleagues participate in apprenticeships or training contracts, marking a milestone for us as we continue to improve our Learning & Development programs. Our culture is nurturing, designed to assist you in achieving your aspirations. Additionally, we have our Associate and Partner programs for senior lawyers and established the Fletchers Foundation to support those who have suffered injuries.

Fletchers Group is an inclusive employer with a diverse workforce, which is why we welcome applications from all diversity groups and backgrounds. We're committed to providing a culture and environment where everyone can thrive. Fletchers understand and celebrating that no colleague is the same. We're proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.