Head of AVT / Digital Transformation Programme - SWL

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Detailed job description and main responsibilities

APC Philosophy

The purpose of the SWL APC is to collaborate between the four SWL acute Trusts to drive out unwarranted variation (clinical, operational and fiscal) and thus, improve quality of care, make it easier for teams to do the right thing for the patient first time and deliver financial efficiencies to support Trusts' sustainability

Collaboration is recognised to be challenging, especially as each Trust retains its sovereign accountability. Clarity of purpose and actions together with considered and timely communication is required to deliver effective collaboration. Therefore, the philosophy of the APC is patient-centred and Trust-bespoke engagement that delivers the benefits described above for all participants.

Role of the APC

The four acute hospital Trusts in South West London are working together on a range of collaborative programmes across clinical and corporate support functions. The aim is to improve clinical outcomes, productivity, and value for money by working together on areas where we can achieve more as a team than by working as individual Trusts.

The Trusts which are part of this collaborative are:

• Croydon Health Services NHS Trust

• Epsom and St Helier University Hospitals NHS Trust

• Kingston Hospital NHS Foundation Trust

• St George's University Hospitals NHS Foundation Trust

Person specification

Experience

Essential criteria

• A proven track record of digital, service improvement and/or operational management with responsibility for the full range of operational and clinical services.

Desirable criteria

• Previous role in service improvement or operational experience above service manager level.

Education/ Qualification/ Training

Essential criteria

• Recognised professional project management qualification e.g., Managing Successful Programs (MSP) and/or PRINCE 2 or has equitable work-based experience

Desirable criteria

• Qualification in service improvement methodologies e.g. Lean, Six Sigma.

Knowledge and Skills

Essential criteria

• Excellent technical and organisational skills with the ability to manage complex workloads and multi-task in complex and sensitive environments.

Desirable criteria

• Excellent communication and interpersonal skills both written and verbal - when dealing with highly technical and highly complex information to a wide range of stakeholders across organisational boundaries and be able to provide and receive highly complex, sensitive information and use a high level of persuasion, influencing and negotiation skills.

Personal Attributes/ Qualities

Essential criteria

• High level of analytical and problem-solving skills - ability to analyse highly technical & high complex data & sensitive information and make high level judgements including ability to responding timely manner to planned and unexpected demands.

Desirable criteria

• Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support continuous improvement, both within the PMO team and across the trust.

Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E: krft.askrecruitment@nhs.net

Your application
Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.

Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Use of Artificial Intelligence
We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

References
Please provide a minimum of 3 years' employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.

Closing date
To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting
If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Application feedback
If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.

Safeguarding and DBS Checks
We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.

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