Global Alliances Manager

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Overview

NSC has established relationships with a number of OEM partners, particularly within the networking sector (e.g. Aruba/HPE, Dell, Juniper/Mist, Cisco, Arista). Currently, these relationships are managed across different parts of the organisation and would benefit from greater structure, coordination, and consistency.

The Global Alliances Manager will be responsible for helping to consolidate and manage NSC's vendor relationships, supporting both existing partnerships and the development of new alliance opportunities. The role will work closely with sales, marketing, and procurement teams to ensure vendor relationships are commercially effective and aligned to NSC's strategic objectives.

Responsibilities

Key Responsibilities

• Support and manage vendor channel relationships in the UK and internationally, owning day-to-day engagement and escalating to senior stakeholders where appropriate

• Work closely with Sales Directors to ensure vendor opportunities are treated as customer opportunities, enabling NSC to deliver services either to or through OEM partners

• Research MDF availability and identify opportunities for joint marketing initiatives across the UK, EMEA, USA, and other regions

• Manage MDF claims and collaborate with the marketing team to deliver agreed vendor-funded campaigns

• Oversee and support a creative marketing assistant in the execution of vendor campaigns

• Maintain oversight of vendor accreditations, ensuring the correct certifications are held in the appropriate locations and aligned to business needs

• Coordinate training requirements, arranging sales and technical training to support capability building and accreditation requirements

• Represent NSC at vendor events and conferences, promoting NSC's brand, capabilities, and competencies

Vendor Procurement & Stakeholder Management

• Support the management of the vendor procurement function, working closely with the existing global team to ensure alignment between procurement activity and alliance strategy

• Develop and maintain strong working relationships with distributor partners globally, recognising that the majority of goods are purchased through distribution

• Build a strong understanding of NSC's purchasing activity to strengthen vendor and distributor relationships

Qualifications

Experience & Qualifications

• Proven experience working with IT vendors, distributors, or resellers, with a solid understanding of MDF programmes, accreditations, and rebate structures

• Background may include product management, channel management, vendor marketing, or alliances within an IT reseller, distributor, or vendor organisation

• Strong organisational skills with a creative and commercially minded approach

• Confident communicator and presenter, comfortable engaging with vendors and internal stakeholders

• Willingness to travel as required

Commercial & Performance Measures

• Financially competent, with responsibility for MDF claims and tracking against agreed targets

• Eligible for commission linked to vendor rebates, MDF performance, and defined KPI targets