Head of Account Growth

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Company Description

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We're combining prestigious brands like Cannes Lions, Black Hat, Money20/20 and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.

Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.

We're part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list.

Job Description

We're seeking a dynamic Head of Account Growth to join our diverse team in London as part of our Commercial function. We value inclusivity and welcome candidates from all backgrounds to apply.

About the Role

As the Head of Account Growth, you'll lead Acuity Pricing's Commercial division and drive our financial goals to support our ambitious growth plans.

Key Responsibilities

Leadership and Team Development

• Lead, inspire, and develop the commercial team to exceed revenue targets through key account growth
• Implement effective processes and working styles to support Account Directors in developing their accounts
• Enhance the team's key knowledge and identify opportunities for commercial growth
• Serve as a primary escalation point and represent the commercial team

Strategic Growth and Revenue Management

• Oversee all revenue related to client renewals and upsells
• Develop and execute strategies to drive annual income growth
• Ensure accurate sales performance reporting using our suite of systems, including Hubspot

Team and Culture Building

• Recruit, retain, and develop a diverse and excellent sales and account team
• Foster ongoing professional development and inspiration within the team
• Collaborate with Operations and Platform teams to drive the brand forward
• Create a high-performance, dynamic, and inclusive culture

Client Relations

• Demonstrate customer-centric leadership
• Build and maintain sustainable client relationships

Qualifications

What We're Looking For

We encourage applications from individuals who can demonstrate:

• Proven experience in commercial leadership roles
• Strong strategic thinking and execution skills
• Excellent team management and development abilities
• Proficiency in sales performance reporting and forecasting
• A customer-centric approach to business
• Commitment to fostering an inclusive and collaborative work environment
• Proven track record with high growth long-term accounts.
• Ideal experience working in a B2B company ideally with a client set of retailers or FCMP brands.
• Experienced sales skills coach and leading teams through complex sales and renewal cycles.
• Experienced at leading experienced sales and account management staff and building cross departmental alliances to create success.
• Track record on innovation in sales, adopting sales methodologies and crafting bespoke client solutions acting as the conduit between product and our clients and our internal teams to develop new products.
• Excellent knowledge of Hubspot, linkedin sales navigator, and use of powerpoint, excel, word and slack to build effective communications, reports and presentations.
• We like focused people who cut out the noise and get the job done and know what to focus on to make the difference.
• We have a small tight team where trust is key- we aim to be open, clear and transparent and encourage all to take Ownership.

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say LifeAt.Informa.com

Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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