Hard Services Manager

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British Geological SurveyHARD SERVICES MANAGERGrade: UKRI Pay Band E/S2
Salary: £48,802 to £53,682 per annum (depending on skills and experience)

A great benefits package is offered!, including an outstanding pension scheme (with an extremely generous employer contribution - on average 27% of your pay), 30 days annual leave plus bank holidays, and access to flexi-time
Contract Type: Permanent
Hours: Full-time - 37 hours a week (some flexible working options may be available, but mostly on-site attendance is required due to the nature of the role)
Location: BGS headquarters in Keyworth in NottinghamClosing date: Sunday 20 October 2024About the role
The BGS Estates & Facilities Management Team has an exciting opportunity for a highly motivated and experienced Hard Services Manager to join our world leading research institute. Your responsibilities will include:

• Lead all aspects of hard FM services to ensure organisational statutory compliance and provision of an effective physical environment. This will include the review, preparation, implementation and control of systems and processes.
• Responsible for both the in-house and contracted resource - you will be required to run operations, maintenance, repairs, improvements to fabric and replacement of engineering services to deliver a safe, cost effective and timely service.
• To monitor conditions of assets on site and use the information to handle a strategy of works, including preparation of annual funding bids.
• Understand the Health & Safety requirements of the specialism - working with the BGS Health & Safety Team to review and implement effective processes to ensure site safety is assured and the legal requirements of the organisation are met.
• Drive delivery and customer focus - to lead by example, managing the FM Helpdesk Team to ensure delivery of a professional, timely and customer focussed service to users and contractors. To ensure continued development and full use of the CAFM system.
• Monitor performance and delivery, reviewing service standards to ensure continual improvement.
• Manage the service budget - to ensure delivery of service within the budget provided, seeking cost improvements where possible and reviewing/ recommending use of energy saving technologies.
• Undertake a range of tasks and projects as advised by the Deputy Head of Estates.
• Line management of two Deputy Hard Services Managers, two Site Support Operatives (and their associated facilities).
• Principle owner of the TFM contract performance, management and operation of our outsourced maintenance delivery.

About you
We are seeking a highly motivated and experienced Hard Services Manager with a strong background and significant experience in Technical Facilities Management. The ideal candidate will have extensive knowledge of Health and Safety regulations, including asbestos, water, and fire management, ensuring a compliant and safe built environment.

You should be skilled in managing budgets, collaborators, staff, and contractors, fostering positive relationships and delivering an excellent customer-focused service.

Technical expertise in building services and their legislative requirements is essential, along with experience in a customer-facing role. This role offers opportunities for career progression, skill enhancement, and occasional travel (and overnight stays) within the UK, to other BGS leased sites including Cardiff, London, and Wallingford.

There will be an opportunity to contribute significantly in our journey to Net-Zero - this will give you experience of working with the project team to specify and maintain the associated projects.

You will gain experience in the operations and maintenance of a world leading research institute and be able to contribute to the delivery of the facilities required to deliver our leading science programmes.

Please note - you will be required to have the appropriate level of security screening/vetting required for the role. UKRI reserves the right to run or re-run security clearance as required during your employment.

The specific essential and desirable skills criteria for this post will be assessed at Shortlist (S) stage, interview (I) stage, or both (S&I).
Essential

• Significant experience of working in a Technical Facilities Management environment (S&I)
• Strong knowledge of Health and Safety relevant to delivering a compliant and safe built environment - this includes knowledge of asbestos, water and fire management (S&I)
• Experience of successfully managing budgets (S&I)
• Experience of managing collaborators, staff and contractors successfully with the ability to build and maintain strong relationships (S&I)
• Technical knowledge of building services, their legislative requirements and the management of their lifecycle (maintenance, replacement etc.) (S&I)
• Experience in a 'customer\stakeholder facing' role and demonstratable experience of delivering and improving customer/user experience (I)
• You will be committed to a diverse and inclusive approach to work in the geosciences (S&I)

Desirable

• Experience in a Scientific or Educational environment or on a complex mixed-use estate (S&I)
• Working with NEC4 contracts to deliver TFM Provision to ensure delivery of services and a good financial performance (I)
• Degree qualified in a technical, FM, related field (S&I)

About us
The British Geological Survey (BGS) is an applied geoscience research centre that belongs to UK Research and Innovation (UKRI) and is affiliated to the Natural Environment Research Council (NERC). It is a world leading geological survey whose core mission is to advise government of science related to the subsurface and to undertake applied research to solve earth and environmental issues, both in the UK and globally. It is funded directly by UKRI, as well as through research grants and private sector contracts.

We strive to promote equality and diversity across our organisation in order to continuously improve our scientific and organisational efficiency! As such, we aim to have a workforce with employees from all backgrounds with people who are passionate about earth science and who share our dedication to work for the good of the environment and the benefit of society. BGS became a signatory of the Technician Commitment in July 2022.
How to apply
Applicants are required to include a CV and covering letter outlining their suitability for the role. We would stress the importance of this paperwork in our selection process.

A well thought through application providing evidence and examples of how you meet the advertised essential and desirable criteria for the post will be considered far more favourably than a generic covering letter and CV.

If you experience any issues applying for this role, please contact Recruitment@ukri.org.

The closing date for receipt of applications is Sunday 20 October 2024. Interviews are expected to be held in early November 2024 in Nottingham.

About The British Geological Survey (BGS)

The British Geological Survey (BGS) is an applied geoscience research centre that is part of UK Research and Innovation (UKRI) and affiliated to the Natural Environment Research Council (NERC). It is a world leading geological survey that provides a core science mission to inform government of science related to the subsurface and its interfaces and also undertakes applied research for solutions to earth and environmental processes, both in the UK and globally. It is funded directly by UKRI as well as through research grants and via private sector contracts.

BGS has an annual budget of approximately £60 million and employs 650 people. It has two main sites, a head office in Keyworth near Nottingham and the Lyell Centre, which is a joint collaboration with Heriot Watt University in Edinburgh. BGS works with more than 150 private sector organisations as well as having close links with 40 universities and sponsors approximately 100 PhD students each year.

How to Apply

Online applications only preferred for this role. Please submit your CV and a covering letter which clearly outlines how you fulfil the criteria specified along with your motivation forBGSand the role you're applying for. Ensure that the job reference number is included in the filename description of each document uploaded. Note that failure to address the above criteria or submit your application without a covering letter may result in your application not being considered. You will only be assessed on the content of your CV and covering letter and not the 'experience' section of the application.

About UKRI

UKRI launched in April 2018, UKRI is a non-departmental public body sponsored by the Department for Science, Innovation and Technology (DSIT).

Our organisation brings together the seven disciplinary research councils, Research England, which is responsible for supporting research and knowledge exchange at higher education institutions in England, and the UK's innovation agency, Innovate UK to create an independent organisation with a strong voice for research and innovation, and a vision to ensure the UK maintains its world-leading position in research and innovation. More information can be found at www.ukri.org.

Choosing to come to work at UKRI means that you will have access to a whole host of benefits from a defined benefit pension scheme, excellent holiday entitlement, access to employee shopping/travel discounts and salary sacrifice cycle to work scheme. For more details, visit Benefits of working at UK Research and Innovation (UKRI)

The role holder will be required to have the appropriate level of security screening/vetting required for the role. UKRI reserves the right to run or re-run security clearance as required during the course of employment.

How we support EDI in the workforce

At UKRI we believe that everyone has a right to be treated with dignity and respect, and to be provided with equal opportunities to flourish and succeed in an environment that enables them to do so. We also value diversity of thought and experience within inclusive groups, organisations and the wider community. For further information, please visit 'How we support EDI in the workforce'

Disability Confident Employer

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.