Growth Business Partner, Growth Operations

About Us

Join our World of Talent.

Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionising how organisations approach talent acquisition, AMS stands as a world leader in the industry.

Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.

https://www.weareams.com/

The Role

The Growth Business Partner, Growth Operations is a critical role focused on leading and managing growth initiatives in partnership with the AMS executives leading our Growth and Client Partnering organizations and their leadership teams.

This role drives alignment, prioritization, and cross-functional collaboration with an emphasis on maximizing growth across all areas of AMS. The Growth Business Partner is a key leader and contributor to our overall growth strategy that is continuously evaluating and enhancing internal processes to drive efficiency and scalability.

The role reports to the Managing Director, Growth Operations.

Key Responsibilities

CLIENT FACING:

• No direct client-facing responsibilities but support internal client-facing teams.

INTERNAL:

• Partner with Chief Growth Officer and Chief Client Officer to execute annual strategic planning.
• Work with appropriate leadership teams to establish and align on revenue goals and objectives.
• Operationalize pipeline and forecast management processes.
• Operationalize the whitespace analysis activity and reporting.
• Lead key growth initiatives (e.g., CHRO programs, Voice of the Customer programs).
• Develop leadership coaching and development opportunities.
• Identify and improve processes and procedures across the team.
• Work with Marketing on planning for and executing campaigns and events.
• Collaborate with internal solutions teams to bring the best of AMS to the client.
• Hold teams accountable for data hygiene - drive culture of CRM as the "single source of truth".

Skills & Experience

CRITICAL:

Strategic Alignment:

• Ensures strategies, objectives, and priorities align with AMS go-to-market strategy, enablement goals, and overall revenue objectives for assigned teams. Recommends and tracks progress against KPIs/metrics appropriate to achieving objectives.

Cross-Functional Collaboration:

• Works seamlessly across Growth Operations teams and other AMS functions to align strategies, share insights, track progress against metrics, and drive coordinated execution on enablement and revenue-driving initiatives.

Talent Development & Engagement:

• Attracts, develops, and retains exceptional talent by fostering a culture of learning and career growth. Actively supports development and succession planning while creating a highly engaged and collaborative environment where the team feels inspired to deliver at their best.

Sales Operations and Forecasting:

• Strong understanding and application of sales operations best practices, including pipeline management, forecasting, and revenue planning; Leverages data to drive accuracy and transparency, enabling proactive decision-making and course correction.

Process Optimization and Change Management:

• Continuously evaluates and enhances internal processes to drive efficiency and scalability. Leads change management efforts with minimal disruption while improving team productivity and client outcomes.

Program Execution & Measurement:

• Manages the full lifecycle of initiatives - from planning to delivery - with a focus on effectiveness, adoption, and performance outcomes.

Analytical Thinking and Insight Generation:

• Skill in conducting whitespace analysis, interpreting data trends, and identifying growth opportunities. Translates insights into actionable strategies that support client expansion opportunities.

Client Value Focus:

• Ensures Client Partners establish themselves as an integral part of the client's talent team. Coaches team members to identify senior stakeholders across the organization and collaborates on strategies (e.g., planning sessions and workshops) to grow and expand relationships that maximize client value. Models "trusted advisor" behaviors.

DESIRABLE:

• Experience in sales strategy, sales operations, business development, or commercial leadership roles.
• Experience with leadership or management responsibility.
• Proven success in working closely with sales and service leadership (CCOs, CROs, Rev Ops, Marketing, Delivery).
• Proven success with implementing strategic programs including go-to-market strategies, whitespace analysis, and account planning.
• Experience leading strategic planning and revenue management processes.
• Experience working within complex, matrixed organizations preferred.

Other

Every one of us plays a pivotal role in our success, whether engaging directly with clients or shaping the value we add behind the scenes. Together, it means more insight and expertise for our clients and more exciting career paths and experiences for us.

Apart from our benefits package, you'll also get to enjoy the flexibility, autonomy, and trust to work in a way that works best for you. We just focus on providing the means to meet, collaborate, and support each other however you choose.

We offer:

• Full training and support
• High value and challenging work
• A vibrant, diverse, and collaborative culture
• Flexible working
• A competitive reward and benefits package*
• The opportunity to embark on a recruitment career with one of the world's leading recruitment companies

*Details may vary slightly depending on your location, local labour law, etc.

Our culture of inclusion and belonging.

We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email Talent@weareams.com or make a member of our Talent Acquisition team aware at any time.

Hit the Apply now button to get your journey started!

We take pride in being Disability Confident. This helps to ensure that you can be interviewed fairly if you have a disability, long- term health conditions, or are neurodiverse. You will be shortlisted based on minimum criteria for the role and will be offered support and/or adjustments for the recruitment process if you wish.