Group Trips and Visits Manager

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Job description

• West Suffolk College, Bury St Edmunds
• 37 hours per week, 39 weeks per year* - Permanent
• Salary: £ 38,805 - £ 46,416 per annum (Dependent on qualifications and experience)
• Actual Salary: £29,103 - £34,182 per annum (based on TTO working weeks)

* Term-time only (39 weeks) or full year (52 weeks) considered, please detail your preference within your application.

We are looking for a highly organised Group Trips and Visits Manager to oversee the coordination, safety, and delivery of all educational visits across the Eastern Education Group. This exciting role leads on both international and domestic trips, including the planning and execution of Turing Scheme-funded placements. You will work closely with Visit Leaders and key internal teams to manage logistics such as travel, accommodation, insurance, and visas, ensuring all trips meet compliance standards and offer students valuable, safe experiences.

In this position, you will deliver targeted training for trip leaders, equipping them to manage overseas travel confidently and in line with policy. A key focus of the role is developing and maintaining robust incident response and escalation protocols, enabling staff to manage issues effectively without needing to escalate unnecessarily. Your planning expertise and understanding of safeguarding and risk will underpin every stage of the process, from the initial proposal through to post-trip evaluation.

We need someone who can make quick, confident decisions across multiple time zones, often under pressure. This role demands independent judgement, proactive thinking, and the ability to adapt quickly when the unexpected occurs.

We offer a wide range of staff benefits including:

• Membership into Local Government Pension Scheme
• Family friendly policies and flexible working
• Access to our Employee Assistance Programme
• Employee wellbeing initiativ es
• Free parking
• Canteen
• Company events
• Access to various memberships and discount schemes
• Learning and development opportunities, including staff development days
• Funded subject course development for your role
• Range of staff communities, including EDI and neurodiverse communities
• Career progression opportunities

Eastern Education Group is a dynamic and forward-thinking education provider committed to delivering high-quality learning experiences across multiple institutions. Our group encompasses a diverse range of educational settings, including schools, further education colleges, and specialist learning provisions, ensuring that learners of all ages and backgrounds receive the support and opportunities they need to succeed.

At the heart of our mission is a dedication to excellence, inclusivity, and innovation in education. We strive to create an environment where students can thrive academically, socially, and professionally. Through strong partnerships with local communities, businesses, and industry leaders, we ensure our curriculum remains relevant, equipping students with the skills and knowledge required for future careers.

Our group also prioritises supporting students with additional learning needs, offering specialist provisions for those with SEND (Special Educational Needs and Disabilities), SEMH (Social, Emotional, and Mental Health needs), and vocational training to empower every learner. We take a holistic approach to education, combining academic excellence with pastoral care, safeguarding, and wellbeing initiatives to foster a safe and supportive learning environment.

As a collective, Eastern Education Group is committed to continuous improvement, innovation, and maintaining high standards across all our institutions. We work closely with regulatory bodies, including Ofsted, to ensure compliance and the highest quality of teaching, learning, and student support. Our leadership team, educators, and support staff are dedicated to shaping the future of education, driving positive change, and enabling learners to realise their full potential.

As a Group, our Character Strengths and Mission Statement underpin our expectations of all our students and employees. Please familiarise yourself with these and incorporate them into your personal statement; this will be of benefit if you are invited to attend for an interview.

This is an opportunity to join a hugely supportive organisation where we value, support and facilitate your professional development, as well as offering many other benefits including an attractive pension scheme, staff wellbeing initiatives and employee assistance.

The Group is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment.

For further information please contact our recruitment team at: recruitment@easterneducationgroup.ac.uk

Completed application forms should be made via our recruitment portal. If you have not heard from a member of the HR Team within 14 working days of the closing date, please presume your application has not been successful on this occasion.

Closing Date: 8.00am on Friday 19th September

Interviews: To be held shortly thereafter

We reserve the right to appoint prior to listed closing date, early applications are encouraged. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, gender, gender reassignment, disability, religion/belief, sexual orientation or age in accordance with the requirements of the Equality Act 2010.

The Group is committed to safeguarding children and safer recruitment practices and will undertake all the required pre-employment checks on the successful candidate including an enhanced DBS Disclosure.

All data will be processed in accordance with the Data Protection Act 2018. For more information about how we access and use your information please visit our website.