Group Station Manager (Fixed Term Contract) (SYS 1378)

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Role Details
• Any successful candidate will need to be able to successfully pass a safety critical railway medical and DBS background check.
• You must be able to arrange your own transport to ensure timely arrival for early and late shifts.
• Please note that applicants must be 18 years of age or older.
• Please note that this is a full time, fixed term contract, expected to last 2 years.

Kickstart Your Career with Greater Anglia!

Are you looking to launch your career in a dynamic and supportive environment? Greater Anglia, a key player in the railway network from London Liverpool Street to the East of England, is offering an exciting opportunity to join our team. With our new, modern, and environmentally friendly trains, now is the perfect time to join us as we elevate the customer travel experience.

Join Our Team as Group Station Manager. This role will be based across various locations across the Greater Anglia network including Bishops Stortford.

About the Role

As a Group Station Manager, you will be responsible for leading a cluster of stations within the Greater Anglia network including Stansted Airport. You will ensure that each station provides an effective customer experience, meets operational targets and safety standards, and supports the development and well-being of station teams. You will be a visible leader, committed to making every journey better for our customers and colleagues alike.
• Lead, motivate, and develop Station Managers and their teams to achieve high standards of customer service, safety, and operational efficiency.
• Drive continuous improvement across all aspects of station management, including performance, cleanliness, facilities, and accessibility.
• Ensure compliance with health and safety regulations, company policies, and industry standards.
• Manage budgets, resources, and staffing levels to optimise station performance.
• Collaborate with internal and external stakeholders, including local authorities, emergency services, and community groups.
• Respond proactively to incidents, disruptions, and customer feedback, ensuring swift resolution and communication.
• Champion equality, diversity, and inclusion in all aspects of station management.

We're Looking For Candidates Who:
• Proven experience in people management, preferably within a railway or transport environment.
• Effective leadership, communication, and organisational skills.
• The ability to problem-solve and a passion for delivering top notch customer service.
• Experience managing budgets, resources, and operational targets.
• Sound knowledge of health and safety legislation (desirable).
• Ability to work flexibly, including some weekends and early/late shifts as required.

What's in it for you?

• Travel Discounts: Enjoy free travel on Greater Anglia and 75% off with other train operators, plus discounts for eligible family members too!
• International Adventures: After 12 months, unlock discounted international travel for you and your family.
• Exclusive Discounts: Access the GA Hapi App for deals on shopping, dining, and fun days out.
• Vouchers for Loved Ones: Get 12 annual discount vouchers for family and friends to enjoy.
• Wellbeing Support: 24/7 employee assistance, eyecare vouchers, flu jabs, and physiotherapy services.
• Pension Perks: Start with a Defined Contribution pension, with the option to upgrade to a Final Salary pension after 2 years.
• Family-Friendly Policies: We've got you covered with maternity, paternity, adoption leave, and shared parental leave after 26 weeks.
• Save While You Spend: Cycle to work and tech purchase schemes once you pass probation.

The closing date for all completed applications is on Friday 6th February 2026

*Please note vacancies can close earlier due to high influx of candidate applications*

At Greater Anglia we are proud of the work that we do. We're investing to help shape the future of rail in the UK and being a part of our team gives you every opportunity to contribute to the journey we are on.

Join Us and Experience:

• Inclusivity & Respect: Be yourself and thrive in a supportive environment where every idea and person is valued. Help us be Greater Together.
• Community & Teamwork: Work together to deliver the best for our customers while enjoying a friendly, can-do atmosphere.
• Pride & Progress: Contribute to meaningful change and a sustainable future, with continuous improvement is the norm.

Ready to Bring Your G A Game?