Senior Service Charge Accountant

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Job Role Senior Service Charge Accountant

Location: Luton (hybrid working)

Hours: Monday to Friday; 9am - 5pm

Salary: From £35,000 per annum (dependant on experience)

The Job Role

As Senior Service Charge Accountant, you will contribute to our vision of being the you will contribute to our vision of being the UK's leading property manager, as recognised by our colleagues, customers and partners:

• Delivering accurate financial statements and records to our customers
• Ensuring timely and accurate Estate Finances
• Supporting operations in communicating and understanding service charge

This role reports to the Service Charge Accounting Team Leader and has no direct reports.

About You

You are an experienced finance professional with a background in commercial business partnering and want to develop in a growing organisation.

Your ideal role is one where you can utilise your accounting knowledge and your high attention to detail. You will use your strong communication skills to see and challenge information, ensuring a smooth accounting process for the wider team.

As a passionate accountant you want to motivate and share your technical knowledge through positive mentoring. Communication comes naturally to you and you can clearly explain finances across wide range of people and operations.

About Us

FirstPort is the largest and most experienced residential property manager in the UK, employing more than 3,000 colleagues dedicated to looking after peoples' home.

Great property management is about more than just bricks and mortar. We recognise and value the contribution our people make to our business and we are committed to ensuring they are skilled and equipped to do the best job they can and that they have the opportunity to realise their full potential.

Our Values set out the commitments we have made to deliver excellent service and they inform the relationships that we have with customers and clients. They shape our culture and are used in measuring and rewarding performance.

Main Responsibilities

• Ensure all Budgets are issued on time, are accurate and are of highest quality.
• Deliver to department productivity metrics and contribute to the team and organisational goals.
• Analysing financial reports, including data on income and expenditure and balance sheet.
• Recommends actions by analysing and interpreting data and making comparative analyses.
• Assisting in driving and improving performance through analyse deviations from forecasts / budget.
• Support Operations to understand and communicate Service Charge Finance.
• Strengthen relationships with Operations through refined and simplified processes.
• Maintain clear and accurate communications to line manager and the wider business.
• Take full responsibility of your own development and contribute positively and effectively to the team through creative ideas, tested processes, or feedback from colleagues/ external parties.
• Any other tasks as and when required to enable smooth running of department

Skills and Experience

• Work towards a professional qualification (AAT / ACCA) would be an advantage but not essential.
• High attention to detail with the ability to see and challenge information.
• Excellent analytical, decision-making, and problem-solving skills
• Self-motivated and organised, able to prioritise own workload.
• A team player demonstrates working towards a common goal.
• Strong customer focus, understanding both internal and external stakeholders.

Who are we?

FirstPort is the UK's leading property management company, caring for our customers' homes across England, Wales and Scotland. With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies.

FirstPort is a member of the Association of Residential Managing Agents (ARMA), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS). As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman.

Why choose us?

By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first.

The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.

We're committed to promoting diversity at FirstPort and recruit on merit. We are an inclusive employer that prides itself in being so diverse.

What's next?

To start your application for this role we will ask you to upload your CV and answer a few questions.

Our recruiters will work with our managers to review your CV. If unsuccessful you will be notified. If you meet the criteria for the role, we'll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager.