Group DTC Ecommerce Director

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The Opportunity

As the Group DTC Ecommerce Director, you will be at the forefront of driving digital transformation across our beauty and fashion brands. Your mission is to elevate our Direct-to-Consumer (DTC) strategy, ensuring best practices, seamless user experiences, and robust business growth. You'll collaborate with cross-functional teams, aligning roadmaps, and championing data-driven decision-making.

What you'll get to do

• Collect and Cascade: Curate DTC best practices, strategies, and insights to Digital Brand owners.
• Merchandising Excellence: Ensure optimal product presentation, assortment, and inventory management.
• User-Centric Navigation: Drive and enhance user journeys and conversion rates.
• UX/UI Testing: Optimize user interfaces through implementation of testing methodologies.
• Sampling Strategies: Develop programs to drive customer engagement and loyalty.
• Promotional Guidelines: Establish guidelines for promotions and special offers.
• Cross-Sell and Upsell: Maximize cross-selling and upselling opportunities.
• Data Collection Optimization: Ensure robust data collection for customer insights and personalization.
• GA Tagging Guidelines: Implement and maintain accurate Google Analytics tagging for performance tracking.
• SEO Mastery: Drive SEO best practices to enhance organic visibility and traffic.
• International Expansion: Advise on digital expansion strategies for international markets.
• Competitor Benchmarking: Analyse and benchmark competitors' digital initiatives and industry standards.
• Reports: Report on progress against budget and core KPIs.
• P&L Standardization: Report profit and loss across all brands for effective measurement and financial transparency.
• Cross-Functional Collaboration: Align roadmaps and planning methodologies with corporate-level teams (CRM, Data Insights, IT, Media, Etail).
• White Label Website Development: Lead white label website development roadmap, prioritizing brand-specific needs.
• Innovative Workshops: Share insights and innovations across the organization through workshops.

We'd love to meet you if you have

• 7-10 years Ecommerce Experience at a senior level
• Global and multi business management experience
• Must be incredibly strategic, a self starter and brilliant at influencing and negotiating
• Should have run businesses in luxury, ideally luxury beauty
• Strong understanding of technology, high level of commercial acumen

A few things you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

Job Req ID: 27751

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