Governance, Risk and Compliance (GRC) Solution Architect - Senior Manager, Technology & Transformation

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Job description

Connect to your Industry

Deloitte's Technology & Transformation (T&T) practice advises organisations on navigating complex transformations, leveraging our scale, expertise, and client-centric approach to unlock sustainable value and shape a better future. We're focused on business transformation, powered by technology.

The Controls Advisory team within T&T supports those accountable for managing organisations technology risks, and compliance requirements through driving efficiency, effectiveness, and modernisation of their control environment to achieve better business outcomes. Our team works cross industry helping senior client leaders with some of their most important and reputationally impactful challenges. Our specialisations include technology risk management, digital risk, cyber risk, internal audit, and GRC (Governance, Risk & Compliance) technology enablement.

As a market leader in the rapidly growing GRC technology space, we are passionate about helping our clients harness the power of platforms like ServiceNow to strengthen their risk management, enhance compliance, and improve operational efficiency.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other , foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity

As a Senior Manager, you will lead and oversee a variety Governance, Risk, and Compliance (GRC) work for a portfolio of diversified clients in different industries where you will be required to lead and collaborate effectively. The ideal candidate will have extensive experience with GRC principles, frameworks and processes, in-depth knowledge of GRC architecture and implementation across various leading platforms (ServiceNow, MetricStream, Archer), and a proven track record managing teams through complex GRC transformation engagements. You will demonstrate and develop your capabilities in the following areas:

• Leading the design and architecture of complex Governance, Risk and Compliance (GRC) solutions on the platforms like ServiceNow IRM.
• Driving the growth of Deloitte's GRC technology practice by identifying and pursuing new business opportunities, developing thought leadership, and supporting proposal development.
• Conducting workshops with clients to understand their business requirements and translate them into technical solutions.
• Delivering compelling client demonstrations of GRC solutions and their value proposition.
• Developing detailed architecture artefacts, solution blueprints, roadmaps, and implementation plans, aligned to industry best practices.
• Providing technical guidance and oversight throughout the project lifecycle, ensuring successful delivery within scope, budget, and timeline.
• Managing stakeholder expectations and communicating effectively with both technical and non-technical audiences.
• Developing and delivering training programs to upskill junior team members in ServiceNow IRM, Archer IRM, and broader GRC technology best practices.
• Contributing to the development of reusable assets, methodologies, and accelerators.
• Staying at the forefront of GRC technology trends, including the use of AI/ML, Gen AI.

Connect to your skills and professional experience

You work collaboratively within diverse teams. Someone who connects with team members and shares information and ideas within the team. You always treat others with respect, clarifying expectations and confidently contributing to team discussions.

You employ critical thinking to support solving business problems. You analyse problems objectively by considering facts, relevant professional standards or research, data, and differing perspectives to support solutioning. You understand the importance of technology on our stakeholders' operations for the areas we collaborate with the.

You respect the needs of colleagues and build cooperative relationships. You embrace diversity across teams, and respect and value contributions of those from diverse backgrounds fostering a team environment.

Specifically, candidates should possess the following attributes:

• Proven experience in IT consulting or a related field, including demonstrable client-facing experience, with a strong focus on GRC/IRM solutions like ServiceNow IRM, Archer, MetricStream, IBM Open Pages, etc.
• Proven experience architecting, designing, developing, and implementing ServiceNow IRM and SecOps solutions.
• Deep understanding of GRC/IRM principles, frameworks, and best practices (e.g., NIST, NIS2 COBIT, ISO 27001).
• Hands-on experience integrating ServiceNow IRM with other enterprise applications.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent oral and written communication, presentation, and interpersonal skills, with the ability to effectively communicate complex technical concepts to both technical and non-technical audiences.
• Demonstrated ability to build effective relationships with multiple stakeholders at senior level.
• Experience of working effectively in diverse team environment.
• Ability to think creatively, generate innovative ideas, challenge the status quo and deliver effectively against challenging objectives.
• A proactive mind-set, with the ability to take responsibility and drive key actions forward
• A passion for self-improvement and the motivation to help contribute to the wider team and firm.

Desirable

The following will be considered an asset:

• ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) is preferred. Certifications in ServiceNow IRM and/or Archer IRM are highly desirable.

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters.

Finance Transformation

Our clients want to achieve maximum value from digital transformation investments in Finance. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"At Deloitte you're surrounded by subject matter experts; industry experts, technology experts, and you can access that knowledge whenever you need to." - Christian, Technology and Transformation

"We have a great culture, and the number of opportunities here mean you can develop as an individual in the direction that suits you best." - Gurpal, Technology and Transformation

Our hybrid working policy

You'll be based in one of our UK offices with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

WPFULL SLTTECH LOCOFFICE