Governance Manager

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Location: London or Newbury (*Hybrid)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week - Mon to Fri

*Hybrid

At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are.

Who We Are

We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company. We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Be part of Vodafone Business UK, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations - from small, local businesses to multi-national corporations - unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).

What you'll do

• The Governance & Risk Manager will be the custodian and champion across Vodafone UK, responsible for the successful operation of the VUK Secure Operating Model [SOM] Governance structure. This will entail ensuring the adherence to and maintenance of all governance procedures and processes for SOM such that VUK has a demonstrable capability for Secure Operating which can be evidenced to those who may ask to see it [e.g. HMG auditors; Customers].
• The Governance Manager will be responsible for the creation and management of secure operating procedures. The governance processes established will require the Governance manager to interface with GMT on a regular basis to keep them appraised about informed decisions that have taken place at the various SOM forums. The role will also require the Governance Manager to assess and then present to GMT/board level to seek approval/guidance on business situations which can have a high level of risk associated with our business thus impacting our customers. Also working with programmes and projects (IT, Networks, Transformational, Operations) ensuring that the programmes are delivering to the requested SOM Mandate.
• The Governance Manager will also support the development of secure operating strategy for VUK in line with organisational goals through continuous improvement. Regularly reviewing current practice and transforming to ensure the right operating model is in place to support Vodafone customer's and stakeholder's changing needs as efficiently and as effective as possible thus having a positive impact on customer Net Promoter scores.

Who you are

• Experience with working in a secure operating environment
• Extensive experience of governance through direct programme/project delivery experience and risk management
• Excellent communication skills at all levels demonstrated by the ability to build excellent working relationships and influence internal and external stakeholders.
• Experience and excellent track record for managing change and driving delivery of improvement initiatives.

Security Clearance: This position requires the person to hold or to be eligible to undergo UK Security Clearance (SC) clearance

Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.

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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.