Global Operations Centre – Operations Manager
Job Title: Operations Manager – Global Operations Centre
Location: Samlesbury. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role.
Salary: £63,900 + depending on experience
What you’ll be doing:
· You will provide leadership over a team of 20+ multi-functional and varied teams to provide outcomes to our customers operations
· You’ll work closely with the operational teams to support ongoing operational programmes
· You will cultivate and grow a highly dynamic team capability that delivers to the pace of the operational environment, maximising use of strategic partnerships and wider Global Operations Centre data analytics and technology initiatives
· Develop and drive a coherent Operating Model to ensure the Support and Service operational support output is integrated through into the Continuing Airworthiness environment
· Lead and chair the governance structure for a team of 100+ staff within the Global Operations Centre
· You’ll influence and support development of a continuous improvement and transformation programme to ensure cost effectiveness and productivity improvements across the Support and Services
· Influence and inform our operational insights strategy across the Support and Services organisation to exploit our Data and Analytics investments
· And you will engage with customers across service, company and geography boundaries to drive aligned utilisation of global Operations support capabilities
Your skills and experiences:
· Relevant STEM degree or equivalent experience
· Experience of Support Services and Operational environments
· Knowledge and experience of Integration, leading large and complex teams and projects
· Experience leading innovative approaches to solving complex technical, schedule and cost related problems through exploitation of multi-functional teams
· Ability to communicate and translate customer requirements and technological developments into coherent strategies and implementation plans
Benefits:
As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts – you may also be eligible for an annual incentive.
The Global Operations Centres Service team:
We are seeking an experienced and dynamic Executive to lead our Global Operations Centres Service team. This critical role will provide strategic leadership and operational oversight across multiple capabilities and disciplines in a truly dynamic and fast faced area, supporting our operations centre and forming the nucleus of the Global CAMS initiative through deployment of a In Service Operations (Part M) leadership team. This role ensures the seamless delivery of the Support and Services out to our customers, with the direct oversight over all platforms, all contracts and all locations. The successful candidate will drive customer intimacy through a team of experienced Customer Service Managers, problem solve with oversight of a group of experienced In-Service Maintainers, knocking over varied and challenging In Service problems through a dedicated critical issue resolution team, whilst bringing our operational communities together and leading and fostering a global collaboration community via our User Group strategies.
Why BAE Systems?
This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.
Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.
Closing Date: 12th March 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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