Global Industry Advisory Lead Consumer & Retail - Payments - Executive Director

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Job Description

Join the Global Industry Advisory team which is part of Global Sales within J. P. Morgan Payments. The Global Industry Advisory Lead is the central partner to the Global Industry Sales head for each sector. This role is a senior global leadership position which helps the organization Grow, Differentiate and Stay Ahead in the global Payments business. In this role, you will bring advice, content, thought leadership and deep sector expertise to support client, industry and treasury related client opportunities. This role is the global Centre of Excellence for the industry and is the focal point for client knowledge, solutions, feedback and communication with a wide range of internal stakeholders.

As a Global Industry Advisory Lead in Global Sales supporting Consumer Retail, you are responsible for building a global network across existing and new client opportunities and generating the strategies, content, articles, speaking engagements and other tools to help drive sales success. In this role, you will aim to maximize commercialization of our capabilities through engagement with our largest and most strategic global clients in the industry. Priorities are mutually agreed with the global Industry Sales head and strategic success is measured through revenue growth, pipeline growth and market share gains.

Job Responsibilities

• Own and lead the Global Industry Advisory strategy for the sector, working in close partnership with the global sales head on shared goals and priorities including revenue, wallet share, and market leadership
• Know and understand the current state of Consumer Retail sector and sub-sector penetration/wallet share - the 'baseline' - and agree a strategy for growth and differentiation. Communicate that strategy
• Organize the Industry Global Advisory team against priorities, key clients and goals; deliver value at a Client, Industry and Treasury best-practice level
• Build relationships and partnerships across Global Corporate Banking and Investment Banking for the industry sector and with external consultants; know these partners, collaborate on internal and external agendas; share Payments priorities.
• Develop and execute a set of global integrated solutions relevant to the key sector themes - leveraging the power of the JPM franchise (ranging across Global Payments, Liquidity, FX, Merchant Services, Commercial Card, Trade Finance & Working Capital for identified key strategic clients and sub-sectors
• Organize trends, meet with clients, collect feedback and partner with Product to exchange insights and support roadmap; conduct 2 business reviews per annum to share key themes and product developments for the coming 12-24 months
• Drive content strategy; champion success cases and promote replication and sharing to make sales opportunities easier to address; evolve areas where development is needed; strive for market leadership
• Be visible externally; actively seek key industry events; be a speaker and visible external industry advocate alongside the global sales lead.
• Think to the future and the nature of the solutions needed 2-4 years out; design the product development priorities and communicate
• Be the champion of Consumer Retail segment, creating ideas far into next 3-5 years and help commercialize them
• Enable broader sales teams through sharing of best practices and scaling up segment-specific knowledge and replicable use cases across multiple clients globally

Required qualifications, capabilities, and skills

• Extensive product, strategy or sales management experience with extensive knowledge of Consumer Retail sector
• Experience in managing strategy initiatives and projects. Client management experience is essential
• Strong Treasury, business, client solution advisory or consulting background; ability to understand, unpack and articulate client needs, treasury implications and dynamics (e.g. risk) and articulate relevant industry trends
• Strong communication, networking and collaboration skills; ability to work across all global time-zones
• Execution mindset to set-up and execute projects at a client, product or industry level
• Strong knowledge of transaction banking, Liquidity, pricing, cross-border payments, FX and Channels, Banking technology as well as concepts such as AI/ ML, Blockchain and Big Data
• Strong product oriented sales/strategy experience and acumen. Excellent client facing skills
• Graduate degree level or higher from strong institution
• Ability to develop thought leadership ideas and strategies and execute against them; Operates with urgency and energy
• Strong organizational skills including the ability to juggle multiple projects and initiatives simultaneously
• Ability to develop collaborative relationships with key global partners - sales, product management, client service, GCB, IB and implementation

Preferred qualifications, capabilities, and skills

• Experience in Consumer Retail industry with established connections

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.