Global Freight Manager

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Company Description

We're ASOS, the online retailer for fashion lovers all around the world.

We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgement, and channel your creativity into a platform used by millions.

But how are we showing up? We're proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list.

Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.

Job Description

The Details

The Inbound Supply Chain team are responsible for all elements of the ASOS global inbound operations. We work closely with all parts of the ASOS family, to ensure efficient and timely delivery of goods across the global ASOS fulfilment centres. We manage third-party partners, ensuring excellent service is the number one priority for the teams. Taking on every challenge no matter how complex, with our customers (internal & external) at the heart of everything we do. The ASOS Inbound team aim to provide an effective & efficient service, ensuring we always enable growth, supporting the business' mission to become the world's number-one destination for fashion-loving 20-somethings.

The Role:

Reporting to the Head of Inbound Supply Chain, you will have responsibility for the management of various third-party freight/transport partners throughout ASOS' global Network. A driving link between the Inbound team and the rest of the ASOS business, striving to deliver outstanding service to our internal customers. You will oversee all aspects of the Inbound Supply Chain operations, ensuring goods are delivered efficiently and in line with the critical path. Effectively communicating on cost, speed to market & inbound performance against business expectations. Alongside playing a pivotal role in the continuous strategic development, aiming to improve operational efficiency, quality and cost throughout the vast global network.

You will be

• Overseeing all partner operations and managing against KPIs, SLAs, reporting and forecasting
• Playing a pivotal role in our continuous strategic planning, aiding the relentless drive to become best in class
• Responsible for inbound financial forecasting, whilst analysing cost to identify trends & opportunities
• Budgeting responsibility in-line with business requirements & expectations
• Implementation & continuous review of the inbound strategy
• Ensuring the Inbound Team are operationally aligned and work in coordination with our key stakeholders (Finance, B&M, Global Trade, Fulfilment Centres and Tech)
• Able to create strong and lasting relationships with internal customers & external partners
• Driving operational performance, whilst having the ability to identify opportunities
• Establishing and implementing standard operating procedures, across all Inbound flows
• Supporting our culture by driving Diversity, Equity & Inclusion strategies

Qualifications

About You

• Resilience and a skillset to adapt to a fast-paced environment
• Strong awareness of Supply Chain management and operations
• Good understanding of Incoterms and the intricacies between them
• Strong knowledge of road, sea, air and rail freight services
• Supplier negotiation experience
• Good awareness of buying and merchandising critical paths and possible pinch points
• The ability to effectively manage internal and external relationships
• A proven track record of delivering new solutions that deliver tangible benefits
• The ability to influence at all levels, both internally and externally
• Experience working in e-commerce
• Previous budget responsibility and ownership
• Knowledge of customs requirements across UK, EU & US is desirable

Additional Information

BeneFITS'

• Employee discount (hello ASOS discount!)
• ASOS Develops (personal development opportunities across the business)
• Employee sample sales
• Access to a huge range of LinkedIn learning materials
• 25 days paid annual leave + an extra celebration day for a special moment
• Discretionary bonus scheme
• Private medical care scheme
• Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits

Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.