Global Communications Manager

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Company Description

COS offers a wardrobe of ready-to-wear and accessories for a life well dressed. Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior colour palette that transcends time. The creative soul of the brand is visualised through original storytelling, seasonal runway shows and contemporary culture to create an experience beyond the expected. Learn more about COS here.

Job Description

As the Global Communications Manager, you contribute to and implement the short and long term Global PR & Communications strategy. You will ensure we deliver the plans in line with the broader global business objectives to drive brand awareness and positive brand perception. The role also ensures that all initiatives grow the brand community across all digital and physical channels while contributing to reaching the wider business goals. This role reports to the Global Head of Communications & Collaborations.

What you will do:

• Global PR & Communications Initiatives: Contribute to and manage the execution of global PR & Communications initiatives and activations in line with the Brand Universe, business objectives, and long-term goals to build brand awareness, collaborating closely with the Global Head of Communications & Collaborations, key functions across the Brand & Communications team, regional PR & Marketing teams, and the wider business.
• Workflow Management: Oversee the workflow for global to regional activations, ensuring clear ownership between the global team and regional PR and marketing teams.
• Cross-Functional Collaboration: Work cross-functionally to develop the global activity plan, ensuring the delivery of PR & Communications strategy, global activations, and events.
• Media Opportunities: Plan, secure, and brief global fashion spokespeople for media opportunities to support key brand moments.
• Strategy Meetings: Manage the annual global communications strategy meetings for in-house communications teams and global PR agency partners, alongside the in-house Events & Production Specialist.
• Media and Influencer Monitoring: Oversee global media and influencer monitoring agencies in collaboration with PR & Communications specialists, VIP & Talent Specialist, and regional stakeholders.
• Project Workflow and Asset Management: Oversee general project workflow and asset management, providing regional PR teams with relevant brand information and strategic updates, including PR & Communications plans, messaging, press releases, imagery, samples, and seeding plans.
• Reporting Processes: Oversee the weekly highlights, monthly, quarterly, end-of-year, and project-based global PR reporting processes. Share insights with the Global Head of Communications & Collaborations and use data to refine the strategy.
• Goal Monitoring and KPI Setting: Monitor and manage global goals, set KPIs in collaboration with regional teams, and ensure wrap reports for PR & Communications campaigns and other global brand awareness projects are completed and anaylsed promptly. Use learnings to meet future business needs.
• Budget Management: Manage and monitor the global PR & Communications yearly and project budgets, ensuring regular updates to the Head of Communications & Collaborations.
• Team Management: Lead a team of PR & Communications professionals, including a global intern, assistant, and related specialists.

Qualifications

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.

What you need to succeed

• PR & Communications Experience: Extensive experience in a similar role within the fashion retail industry in public relations.
• Global Media Savvy: Strong understanding of the global media, influencer, and VIP landscape, with experience across multiple regions.
• Cross-Departmental Collaboration: Proven experience working closely with various teams and understanding key stakeholders.
• Event Management: Previous experience with large brand events and runway shows.
• Communication Skills: Excellent verbal and written communication skills, including the ability to present in both physical and digital meetings.
• Contract Knowledge: Familiarity with contracts and basic legal terms is beneficial.
• Project & Stakeholder Management: Exceptional project and stakeholder management skills.
• Time Management: Ability to prioritize and manage your own time effectively.
• Organizational Skills: Strong organizational, analytical, and decision-making abilities.
• Travel: Willingness to travel up to 20% of the time , depending on the yearly calendar.

Additional Information

This is a Full time 1-year maternity leave cover Contract (On Site)based at our COS Head Office in London.

Benefits

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.

In addition to this London based colleagues also receive

• Up to 25 days holiday
• Annual health checks
• Pension scheme
• Discounts on various activities and financial/lifestyle products via our benefits hub
• Cycle to work scheme
• Discounted gym membership
• Employee assistance via retail trust
• Private health & dental care

Inclusion & Diversity

At COS we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.