Global Client Enablement Lead

BRAND: Publicis Media
Job Function: Operations
Location: London, United Kingdom
Experience Level: Specialist
Workplace Type: Hybrid

Company description

OVERVIEW
Publicis Groupe is one of the world's largest communications holding companies, present in over 110 countries and employing about 100,000 professionals.. The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.

HELPING OUR CLIENTS UNLOCK GROWTH IN THE PLATFORM WORLD
Our clients compete in the platform world, a horizontal marketplace between creators and consumers, between speakers and listeners, between buyers and sellers. To thrive in the platform world, companies must continue to innovate their products and business models. Four imperatives (1. Real Identity, 2. Dynamic, Diverse and Disruptive Creativity 3., Smart Media and 4. Direct Relationships) via our suite of world-class agencies, are necessary for modern brands to win in the platform world. At Publicis Groupe, we've invested in capabilities across these four imperatives our clients need to unlock growth. As the only one who can architect, build and orchestrate end to end solutions, not only do we have a proven record of building bespoke models for clients and leading expertise across all major industry categories, we are able to offer our talents more opportunities to grow and benefit from a richer learning experience. We call this Power of One. Powered by a 100,000-strong network via Marcel, our AI-based platform, we are also able to provide our clients and talents instant access to resource, knowledge for any need, any time, in any market.

THE SPIRIT OF VIVA LA DIFFERENCE
Viva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein-Blanchet, our founder, invented French advertising. Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive. This is the charge that inspires our teams to celebrate the differences in identity, background, culture, and experience of all of us. It is how we behave with each other and our clients, and it is deeply rooted throughout our work, to elevate and bring to life our differences throughout the platform world.

Overview

Join Publicis Groupe's Global Operations team as a Global Engagement Lead, where you'll play a pivotal role in shaping the future of marketing operations for our top multinational clients. We are dedicated to creating best-in-class global and local marketing solutions that enhance every aspect of the marketing ecosystem. In this strategic position, you'll consult with clients to recommend, package, and lead the deployment of our comprehensive operational offerings. The role involves managing key client engagements and influencing future solution roadmaps, ensuring the seamless delivery of end-to-end marketing orchestration.

Responsibilities

• Conduct detailed assessments to identify client challenges and summarise opportunities and gaps.
• Develop and package operational solutions to meet both new and existing client needs.
• Compile strategic recommendations, pricing, scopes, and follow-up materials through approval processes.
• Oversee solution scope and delivery, ensuring all program milestones are met within timelines.
• Manage communication and relationship expectations with client executives and internal stakeholders.
• Coordinate with project management, solution SMEs, and product teams for timely operational solution delivery.

Qualifications

• Extensive experience in agency consulting, client-facing roles, account management, or client-side marketing.
• Proven track record in project planning, management, and successful delivery.
• Self-starter with attention to detail and the ability to work independently.
• Adaptable to evolving roles and willing to take on new responsibilities as needed.
• Excellent communication and relationship-building skills, with the ability to persuade and manage client expectations.
• Strong presentation skills, with the capability to compile and deliver compelling recommendations.
• Hands-on approach, ready to engage directly with projects for effective solutions.

Elevate your career in a role that combines strategic influence, client interaction, and operational excellence at Publicis Groupe.

Additional information

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).