BRAND: Zenith
Job Function: Client Management
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid
Company description
We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients' businesses.
Over the years, we have evolved our definition of ROI, as it has changed with the ever- complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media.
Yes, ROI is about delivering Return on Investment; but it's also about going beyond to deliver a
Return on Imagination and more integrated experiences that inspire Growth. Top-line growth
for our clients' businesses, growth for our people and growth for our culture.
Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading.
This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes.
It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients.
It means we adopt new data analytics and value optimisation techniques while building
relationships with some of the world's most exciting start-ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients.
At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world's leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon.
Overview
About the Team....
NestleOne Global Media Team Nestlé is the world's largest food and beverage company, headquartered in Vevey, Switzerland. At Nestlé, our purpose is simple yet powerful: unlocking the power of food to enhance quality of life, today and for generations to come. With a global presence, deep in-market expertise, and a diverse portfolio of iconic brands, we don't just keep up with change-we drive it.
At Nestlé, we push the boundaries of what's possible with food, beverages, and nutritional health solutions-because when we do, we don't just create products. We create a healthier, brighter future for all.
The NestléOne Global Media team, in London, act as the the Global Centre of Excellence for media within Publicis Groupe. Our media scope spans across APAC as well as in the Americas. Beyond media, Nestlé and Publicis have a longstanding relationship including creative, digital transformation and production.
Responsibilities
What you will be doing....
As Global Associate Director, you will lead the day-to-day management and delivery of best-in-class strategic guidance, consultancy and delivery of industry-leading technology and tools, to drive transformation and growth, supported by the wider team, including a Senior Account Executive. In addition our work involves partnering closely on projects with clients at the category level on billionaire brands, e.g. Food (Maggi), Coffee (Nescafé, Nespresso, Starbucks at Home), Nutrition (Nido, NAN) & Confectionery (KitKat). In this role you will be expected to lead in fostering a strong & positive team focused on collaboration and high performance. If you're ready to lead and make a tangible impact - this is the role for you!
REPORTING TO: Global Managing Partner
Qualifications
What you need to succeed....
This fast-paced, high-impact role requires someone who thrives on strategic problem-solving, cross-market collaboration, and operational excellence. Your exceptional project management skills, ability to build strong client and agency relationships, and leadership in navigating complex global structures will be key to success.
• Knowledgeable in both online and offline media channels having gained from experience in previous media agency roles • Experience in supporting the development of media strategy recommendations, comms planning and identifying sources of growth in audiences & channels is desirable
• A strong interest in developing broader strategic and consultative skills to shape recommendations and project outlines with internal teams and clients
• Able to multi-task and prioritise, with exceptional organisational skills and attention to detail, even when under pressure • Able to establish and maintain effective relationships with clients and gain their trust and respect
• Able to both lead some work streams as well as take direction as part of a team
• A confident and adaptable communicator
• Action oriented and full of energy to carve out clear next steps and new opportunities
• A team player, committed to the collective success of the entire team and network Experience
• Media industry experience in an account or planning role and demonstrated ability to work across projects and multi-market teams
• Experience coordinating and managing multiple projects at once, ability to work both collaboratively and with autonomy • Can confidently manage multiple clients' needs and priorities
• Prior experience or a strong interest in supporting the development of junior team members
• Strong written and oral skills - able to come across clearly and succinctly in email or over the phone
• Able to produce insightful, innovative and clearly articulated presentations
• Exceptional attention to detail and ability to quickly spot mistakes and inconsistencies in data.
• Experience working with media planning and research tools, including GWI, as well as strong working knowledge of Excel and PowerPoint is essential
#LI-MP1
Additional information
Zenith International offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You'll also have access to a range of additional initiatives, including:
Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Publicis Groupe works primarily from the office or our clients' office four days per week.
At Zenith International , we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.
We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application.
Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.