Global Associate Director

BRAND: Zenith
Job Function: Client Management
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid

Company description

We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients' businesses.

Over the years, we have evolved our definition of ROI, as it has changed with the ever- complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media.

Yes, ROI is about delivering Return on Investment; but it's also about going beyond to deliver a

Return on Imagination and more integrated experiences that inspire Growth. Top-line growth

for our clients' businesses, growth for our people and growth for our culture.

Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading.

This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes.

It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients.

It means we adopt new data analytics and value optimisation techniques while building

relationships with some of the world's most exciting start-ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients.

At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world's leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon.

Overview

We are hiring a Global Associate Director to play a pivotal role within Zenith's ULABS Media team, supporting one of the world's most prestigious and integrated global clients, UBS. Based in our London hub, this role sits at the centre of a multi-market ecosystem, shaping planning excellence, strengthening client relationships, and ensuring consistently high-quality delivery across regions. You'll work closely with senior client stakeholders and internal leaders, bringing clarity, structure, and momentum to complex global programmes. This is a role with genuine influence, visibility, and room to grow.

Responsibilities

What you'll be doing

• Partner with the Business Director and Global Client Lead to lead day-to-day delivery across key global projects and workstreams.
• Act as a central conduit between planning, activation, client, and partner teams across multiple international hubs.
• Lead and elevate planning product, working closely with Strategy and activation teams to deliver high-quality, integrated outputs.
• Oversee client deliveries, ensuring work is on brief, on time, and aligned to agreed standards and governance.
• Build strong, trusted relationships with senior client stakeholders, supporting clear communication and effective escalation management.
• Identify opportunities to improve performance, ways of working, and operational efficiency across markets.
• Support and develop team members, fostering collaboration, learning, and confidence across the global account.

Qualifications

Skills we're looking for

• Experience as a Global Associate Director, or a high-performing Account Director/Manager ready to step up.
• A strong digital media background, with planning and implementation experience across paid search, social, display, video, audio, and programmatic channels.
• Confidence working across complex, global accounts with multiple business units, KPIs, and priorities.
• Clear, engaging communication and presentation skills, with the ability to build trust at all levels.
• Strong analytical thinking, with the ability to turn data and market learnings into actionable insights.
• A collaborative, proactive mindset - comfortable working independently while keeping others informed and aligned.
• A genuine interest in people, problem-solving, and continuous improvement, with the resilience to navigate change and challenge.

Additional information

Zenith International has fantastic benefits on offer to all of our employees, full details of which are shared when you join. This includes the classics like Pension, Life Assurance, Private Medical, as well as Reflection Days, Shared Parental Leave, and spans other initiatives like:

Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

At Zenith International , we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.

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