Global Account Manager

BRAND: Zenith
Job Function: Client Management
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid

Company description

We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients' businesses.

Over the years, we have evolved our definition of ROI, as it has changed with the ever-complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media.

Yes, ROI is about delivering Return on Investment; but it's also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth. Top-line growth for our clients' businesses, growth for our people and growth for our culture.

Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading.

This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes.

It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients.

It means we adopt new data analytics and value optimisation techniques while building relationships with some of the world's most exciting start-ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients.

At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world's leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon.

Overview

We are hiring a Global Account Manager to join Zenith, part of Publicis Groupe, to help deliver impactful, data-led media solutions for a leading global technology company. This is a brilliant opportunity to work at the heart of a global client transformation, shaping campaigns that connect creativity, technology and measurable results. You'll collaborate with international teams and play a key role in delivering work that drives growth and innovation. If you enjoy building strong relationships, bringing structure to complexity and making a tangible impact, this role offers the platform to do just that.

Responsibilities

• Partner with senior stakeholders to support the delivery and growth of the account across EMEA
• Build trusted relationships with client teams and internal specialists, acting as a key day-to-day contact
• Lead the coordination and delivery of multi-market media campaigns, ensuring quality, timing and consistency
• Manage multiple projects simultaneously, bringing clarity, structure and momentum to complex workstreams
• Collaborate with planning teams and channel experts to develop integrated, audience-led media strategies
• Identify opportunities to improve performance, efficiency and innovation across campaigns and markets
• Support financial processes including budget tracking, reporting and forecasting to ensure commercial accuracy

Qualifications

• Experience in account management, client services or a media/marketing environment
• Strong communication skills with the confidence to present to and influence stakeholders
• Ability to manage multiple priorities and deliver work to a high standard in a structured way
• A collaborative mindset, with experience working across cross-functional or international teams
• Strategic thinking skills, with the ability to question and shape ideas constructively
• Commercial awareness, including exposure to budgets, reporting or financial tracking
• Curiosity, organisation and a proactive approach to solving challenges and driving outcomes

Additional information

Zenith International offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You'll also have access to a range of additional initiatives, including:

Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Zenith International , we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.

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