Global Account Manager

BRAND: Starcom
Job Function: Client Management
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid

Company description

Company description

Publicis Groupe is one of the world's largest communications holding companies, present in over 110 countries and employing about 100,000 professionals.. The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.

Overview

We are hiring an Account Manager to play a pivotal role at the heart of the OneMars model for Pet Nutrition Global. This is an opportunity to work at the centre of a complex, multi-agency ecosystem and turn that complexity into clarity, momentum, and high-quality delivery. Partnering closely with the Global Business Director, you'll help shape how work gets done across markets, capabilities, and agencies. If you enjoy bringing structure, building trust, and making ambitious work happen smoothly, this role offers real scope and influence.

Responsibilities

This is a truly integrated role, sitting at the centre of multiple agency partners and disciplines, ensuring alignment, momentum, and consistently high standards across the entire ecosystem.

The role

• Build strong, senior-level client relationships, acting as the central integrated lead across media, creative, digital, data, and PR
• Lead the seamless delivery of integrated global and regional campaigns, ensuring excellence across planning, activation, and execution
• Own programme and workflow management across interconnected IAT projects, keeping multiple workstreams moving in sync
• Coordinate and inspire cross-functional agency teams, including planning, digital, and partner agencies such as AMV BBDO, adam&eveDDB, and Weber Shandwick
• Drive integration across media, data, and digital disciplines to identify opportunities to improve campaign performance
• Oversee financial management, reporting, and governance across the integrated programme, ensuring transparency and accountability
• Enable consistent, aligned delivery across markets by working closely with local, regional, and global stakeholders

Qualifications

About you

• Proven experience in client servicing or account management within a media agency or integrated agency environment
• Confident operating as the central point of coordination across multiple disciplines and agency partners
• Comfortable working with senior stakeholders, supported by clear, thoughtful communication and presentation skills
• Highly organised and delivery-focused, able to manage multiple integrated workstreams and deadlines
• Strong understanding of digital media, including KPIs, optimisation, and performance reporting
• Able to translate complex, cross-channel campaign data into clear, actionable insights
• Collaborative and experienced working across regions, markets, and specialist teams
• Brings professional integrity, adaptability, and a mindset of continuous improvement

Additional information

Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You'll also have access to a range of additional initiatives, including:

Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Starcom , we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.

#LI-RC1