Global Account Manager

BRAND: Starcom
Job Function: Client Management
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid

Company description

With a history that dates back over 80 years,Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023!

Overview

This role is part of a key lynchpin team on the central Visa Starcom account team. The main areas of focus for this role will be processes, people & project management. As the Account Manager, your Account Director will rely on you to proactively manage communications, briefs and processes (basically being the eyes and ears for digital campaigns going live on the account!) You will work alongside another manager or senior executive to ensure that all media plans, strategies, briefs and reports produced by the central activation teams are of the highest standard.

You will be a trusted voice for your account director and equivalents in local teams, acting as a solutions-orientated collaborator. A crucial part of your role will be to develop strong relationships with central activation teams and local Starcom teams in 30+ markets.

Responsibilities

• Support the Account Director and EU Digital Lead in delivering outstanding work.
• Ensure high-quality day-to-day output on delivering digital and social campaigns.
• Work collaboratively with Investment & Performance teams to provide timely, accurate responses.
• Take a proactive, solutions-focused approach to day-to-day stakeholder management.
• Represent Starcom positively with clients, media partners, and agencies.
• Understand Visa's key contractual requirements and apply them in day-to-day work (meeting AQS standards and benchmarks).

Qualifications

• Strong project management skills to prioritise and deliver best-in-class digital and social campaigns.
• Understanding of activation and digital advertising.
• Experience in digital media planning.
• Understanding of media sufficiency and effectiveness principles.

Additional information

Starcom has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Planswe also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

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