Global Account Director

BRAND: Starcom
Job Function: Client Management
Location: London, United Kingdom
Experience Level: Specialist
Workplace Type: Hybrid

Company description

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025.

Overview

We are hiring a Global Account Director, Client Leadership & Strategy to help lead global media and marketing transformation for Samsung, one of Publicis Groupe's most significant client partnerships. This is a high-impact role for someone who enjoys bringing people, ideas and markets together to create work that is clear, effective and commercially meaningful. You'll join Constellation, a multi-disciplinary team with a people-first approach, working across strategy, media, data, investment and activation to shape best-in-class solutions. It's an opportunity to influence global thinking, support local market growth and help deliver work that reaches audiences at scale.

Responsibilities

• Lead central planning and account management across key global Samsung initiatives, ensuring work is well structured, connected and commercially focused.
• Shape and evolve the annual Martech strategy to strengthen media governance, improve best practice and support measurable business outcomes.
• Own the delivery of strategic projects from brief through to implementation, working closely with Data & Analytics, Investment, Measurement and Activation teams.
• Build trusted relationships across Publicis Groupe capabilities, helping the client access the right expertise, products and solutions at the right time.
• Oversee high-quality media-focused delivery, partnering with digital and data specialists to ensure work is accurate, consistent and actionable.
• Identify better ways of working across planning, partners, data sources and processes, helping teams improve the quality and effectiveness of their output.
• Spot opportunities to grow the global paid media scope by developing solutions that create additional value for Samsung and its markets.

Qualifications

• Strong experience in client leadership, media strategy or consultancy, ideally supporting large, complex clients across multiple markets.
• A clear understanding of digital platforms, media channels and the role they play in integrated planning and activation.
• The ability to turn data, insight and performance information into compelling strategic recommendations for different audiences.
• Confidence presenting to internal and client stakeholders, with a collaborative style that builds trust and supports good decision-making.
• A curious, proactive approach to solving client challenges, with an interest in innovation and the changing media landscape.
• Experience managing complex workstreams, senior stakeholders and sizeable budgets with clarity, organisation and care.
• A supportive leadership style, with the ability to guide, mentor and develop team members while working with a strong level of ownership.

Additional information

Publicis Media has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Planswe also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

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