General Manager- Wolverhampton Wanderers

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Job Introduction
General Manager - Wolverhampton | Full-Time / Permanent

Up to £70,000 + excellent benefits

We're looking for...

This is a standout leadership opportunity to lead Levy's food and beverage operation at a high-profile venue in Wolverhampton.

At Levy, we don't just serve food - we create unforgettable experiences. As General Manager, you will take full ownership of delivering exceptional hospitality across matchdays, premium spaces, and a diverse programme of events.

You'll be at the forefront of shaping world-class guest journeys, working in close partnership with key stakeholders to elevate every touchpoint and set new standards for excellence both on and off the pitch.

This role calls for a proven leader from a high-volume, fast-paced environment who combines commercial sharpness with creativity, energy, and a genuine passion for hospitality.

We are Levy

Levy is about elevating experiences - for our guests, our teams, and the planet.

As a leading global hospitality partner, we work with some of the world's most iconic sports and entertainment venues, delivering moments that matter through innovation, insight, and exceptional service.

From pioneering technology to bold, creative food concepts, we use data and imagination to enhance the guest journey, drive sustainability, and support the communities we serve.

Our people are at the heart of everything we do - a diverse, passionate team dedicated to making every experience unforgettable.

The Role
Strategy & Partnership

• Partner with senior stakeholders to shape and deliver a market-leading food and beverage strategy
• Turn insight into action - using data, trends, and guest feedback to drive innovation
• Lead the evolution of the offer through investment, new concepts, and continuous improvement
• Act as a trusted partner, strengthening relationships and enhancing the venue's reputation

Operational Excellence

• Own and lead all food and beverage operations across matchdays and non-matchday events
• Deliver seamless, high-quality experiences across retail, bars, and premium hospitality
• Set and maintain exceptional standards in quality, service, and presentation
• Ensure full compliance with all health, safety, and food standards
• Drive operational efficiency through strong supplier and partner management

People & Culture

• Inspire and lead a large, diverse team to deliver their best every day
• Create a culture where people feel valued, engaged, and empowered
• Oversee recruitment, development, and workforce planning in a dynamic environment
• Champion inclusion, wellbeing, and continuous learning
• Build future talent through structured development and succession planning

Commercial & Financial Performance

• Take full accountability for P&L performance across all food and beverage operations
• Drive revenue growth through smart pricing, product innovation, and guest insight
• Deliver robust financial planning, forecasting, and cost control
• Use data and performance metrics to unlock opportunities and maximise spend per head
• Balance commercial success with outstanding guest experience

What we're looking for

• A strong track record in stadiums, arenas, or large-scale event environments
• Proven P&L ownership and commercial acumen
• Experience leading large, high-performing teams in fast-paced settings
• A passion for driving innovation and continuous improvement
• Confident stakeholder management with a collaborative approach
• Excellent communication and influencing skills
• A genuine love for food, hospitality, and creating memorable experiences
• Resilient, adaptable, and calm under pressure
• Flexible to work across evenings, weekends, and event schedules

What you'll get in return

• Competitive salary + bonus and full benefits package
• 23 days' holiday + bank holidays, plus additional perks
• Healthcare and wellbeing support (including 24/7 EAP)
• Family-friendly benefits and enhanced leave
• Discounts across retail, travel, and fitness
• Pension scheme and life assurance
• Ongoing development, training, and career pathways
• Meals on duty

Why join Levy?

Because at Levy, it's never just about the food - it's about the experience.

We're part of a global leader in hospitality, but what sets us apart is our culture: inclusive, ambitious, and driven by a shared passion to do things better.

Join us, and you'll be part of a team that's redefining hospitality - creating unforgettable moments and shaping the future of the industry.