General Manager - Specialist Medicine

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We are proud to provide 'Outstanding' care and be a great place to work.

East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.

We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.

Our extensive health services are provided by over 7,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.

In 2020 the Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.

In the summer of 2020, the Trust launched its ambitious 'Building for our Future' (BFF) programme. This once in a lifetime programme aims to redevelop and expand our hospitals at Eastbourne, Hastings and Bexhill, transforming the environment in which we provide care for generations to come.

We provide safe, compassionate and high quality hospital and community care to over half a million people living in East Sussex and those who visit our local area.

We are one of the largest organisations in East Sussex with an annual income of £650 million and we are the only integrated provider of acute and community care in Sussex. Our extensive health services are provided by over 8,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.

In 2020 the Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. Conquest Hospital and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good'.

Our two acute hospitals have emergency departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services. Our centre for trauma services and obstetrics is at Conquest Hospital, while our centre for urology and stroke services is at Eastbourne DGH. At Bexhill Hospital we offer a range of outpatient, day surgery, rehabilitation and intermediate care services. At Rye, Winchelsea and District Memorial Hospital we offer outpatients, rehabilitation and intermediate services. At Uckfield Community Hospital we provide day surgery and outpatient care.

In the community, we deliver services that focus on people with long term conditions living well outside hospital, through our integrated locality teams working with district and community nursing teams. Community members of staff also provide care to patients in their homes and from a number of clinics, health centres and GP surgeries.

Job overview

General Manager - Specialist Medicine

1 full time permanent position

1 full time secondment opportunity (up to 12 months)

Conquest Hospital based - Cross-site when required

We are looking for a motivated, experienced, proactive and patient -centred individual for the role of General Manager - Specialist Medicine Division at East Sussex Healthcare.

You will support the delivery of high-quality care, as well as leading the implementation of service improvement projects alongside development of further service improvement , working closely with the Clinical Leads and Head of Nursing, whilst supporting the service managers within each service.

It is important that the General Manager is able to work autonomously and use their own initiative to solve problems. With a busy and varied workload, it is key that the post-holder is able to prioritise work where there is competing demands, whilst also leading their team to do the same. Building strong working relationships across the multi-disciplinary and divisional team is important and we are looking for a person who understand the challenges other members of staff face, working with them to achieve the Division's overall objectives.

Main duties of the job

The General Manager will work alongside clinical and non-clinical colleagues to deliver the Specialist Medicine Divisions operational and strategic priorities, line managed by the Divisional Director of Operations for Medicine. This includes working with colleagues within the service, the division as well as with stakeholders outside the division to improve patient flow and pathways.

Be responsible for implementation of strategies and systems that have been devised to achieve specific Trust and national performance targets. Ensure robust business planning and risk management processes are applied to all service performance.

Liaise with CCGs and other key stakeholders to ensure appropriate referral pathways are in place and that activity and income is maximised from the local and wider geographical areas.

We can promise you a challenging and diverse role that will both stretch and develop you, and your professional development will be strongly encouraged and supported. We expect all our staff to share the values that are important to the trust - being excellent, kind, responsible and respectful - and behave in a way that reflects these.

You will be responsible for line managing the service managers within medicine, as well as medical administrators.

Working for our organisation

We are proud to provide 'Outstanding' care and be a great place to work

We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.

In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.

In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.

Detailed job description and main responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person specification

Qualifications

Essential criteria

• Relevant Masters degree level qualification or proven equivalent knowledge acquired through extensive experience.
• Evidence of substantial continuing professional and personal development, including professional management training, strategic planning and performance, people management, budget management and service development.

Desirable criteria

• NHS or Healthcare General Manager Experience with a focus on performance and delivery.
• Programme and/or project management qualification

Experience

Essential criteria

• Extensive broad experience of working within NHS or other acute, complex healthcare organisation in senior operational managerial roles, to include managing large budgets, major staffing groups and service delivery across a range of services
• Minimum 3 years Service Management experience within Secondary Care
• Proven experience of management leadership exercised through/alongside senior clinical staff
• Proven ability of managing resources; people, finance, contracts and materials
• Expert in managing constitutional standards for the NHS
• Able to manage large groups of staff including Consultants
• Proven track record of change management and modernisation
• Significant experience of effective working with clinicians and the multi - disciplinary team
• Proven change management skills
• Experience/evidence of managing operational level projects, delivering targets within constraints and on time

Desirable criteria

• Experience in doctors job planning and rota organisation.
• Experience in different Digital solutions across the NHS.

Skills

Essential criteria

• Knowledge of developments in the NHS with a specific understanding of the service provided.
• Knowledge of performance targets (particularly within Secondary Care ), access and modernisation service developments and their impact on service delivery within the NHS.
• Ability to communication effectively at a senior level and develop and maintain key business relationships
• Ability to assimilate highly complex facts or situations requiring analysis, interpretation and comparison of a range of options.
• Demonstrates advanced planning and organising skills across a broad range of complex activities, formulating and adjusting plans and strategies.
• Able to demonstrate budget management skills including the ability to identify variances, put corrective plans into action.
• Able to manage large groups of staff including Consultants.
• Report- & Business case writing skills including ability to present information logically and concisely and with impact, both verbally and in writing.
• Evidence of a commitment to supporting and working alongside medical clinicians in management.

Patients come first at East Sussex Healthcare NHS Trust.

Our vision is to be:

• The healthcare provider of first choice for the people of East Sussex.

Our mission is to:

• Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.

Our strategic objectives are to:

• Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
• Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients' experiences.
• Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.

Our aims are that all services delivered by the Trust are:

• Safe
• Effective
• Caring
• Responsive and
• Well led

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
Documents to download

• General Manager - Specialist Medicine (PDF, 224.4KB)
• Guidance for Applicants - AFC (PDF, 152.4KB)