General Manager - Northampton Saints

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Job Introduction

General Manager - Northampton Saints

• Up to £58,000 per annum
• Discretionary annual bonus
• 5 out of 7 days per week
• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
  • Entertainment discounts - up to 55% off cinema tickets
  • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
  • Travel discounts - Discounts with holiday companies such as TUI and Expedia
  • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards

• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 25 days + BH's and an additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during the first year back
• Competitive and supportive family benefits
• Day off for baby's 1st birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Who we are:

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sports, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.

Focused on 'doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.

Levy UK - We are where fan experience meets food innovation.

More about the role:

Are you a dynamic leader ready to elevate fan experiences in the heart of rugby? We are looking for an exceptional General Manager to lead our operations at Northampton Saints, delivering world-class hospitality and catering services to thousands of passionate supporters.

As our General Manager, you will be the driving force behind the success of our hospitality and events at Franklin's Gardens. You'll oversee everything from matchday catering to premium dining experiences, leading a dedicated team in providing unforgettable moments for fans, players, and corporate guests alike.

• Lead & Inspire: Manage, train, and motivate a large, diverse team to deliver excellence across all food and beverage operations
• Innovate & Elevate: Bring fresh ideas to enhance customer experiences, ensuring top-tier service that reflects the pride and passion of Northampton Saints
• Operational Excellence: Oversee day-to-day catering operations, ensuring smooth execution during matchdays and events, and meeting all safety and compliance standards
• Financial Performance: Maximize profitability by managing budgets, forecasting revenue, and implementing cost controls without compromising quality
• Client Relationships: Build strong relationships with Northampton Saints and other stakeholders, ensuring a seamless partnership that enhances the fan journey

This is more than just a job. It's an opportunity to shape unforgettable experiences at one of the UK's most historic rugby clubs. As part of the Levy family, you'll have the chance to grow your career in a leading food and hospitality provider, with access to cutting-edge industry innovations and career development opportunities.

If you're ready to lead with passion, drive change, and deliver excellence, apply now and be part of something legendary at Northampton Saints!

About you:

• A proven track record in a senior management role, ideally in sports, hospitality, or event management
• A passion for creating exceptional customer experiences in fast-paced environments
• Strong leadership and organizational skills, with the ability to motivate teams to consistently deliver top-quality service
• Financial acumen to manage budgets, optimize costs, and drive revenue
• A natural communicator with a collaborative approach, able to build and maintain strong client relationships

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.