General Manager - Fulham

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Job Introduction

Job Title: General Manager - Fulham

Location: Fulham, London

Working Hours: Wednesday to Sunday, covering breakfast, lunch, dinner, and events

Benefits:

• 25 days holiday
• Tailored training and development opportunities
• Enhanced matched pension, life insurance, and private medical
• Discounts available through Perks at Work
• Access to the employee assistance programme
• Free meals while at work
• Career development opportunities

About the Role:We are seeking a highly skilled General Manager to lead and manage a prestigious venue in Fulham. The role involves overseeing the bar, restaurant, and a separate events space, ensuring the delivery of exceptional food and service standards in a high-end, exclusive environment.

As General Manager, your primary focus will be on creating an outstanding guest experience through great food, great service, and a team of highly motivated people.

The ideal candidate will have a passion for hospitality, strong leadership skills, and the ability to collaborate with internal and external stakeholders to consistently drive operational excellence.

Key Responsibilities:

• Lead and manage the operations of the bar, restaurant, and events space to ensure the highest standards of food, service, and guest experience.
• Oversee all aspects of breakfast, lunch, dinner, and events, ensuring smooth service during peak periods.
• Work closely with various internal and external stakeholders to maintain strong relationships and ensure client expectations are exceeded.
• Focus on delivering great food, great service, and great people, ensuring a high standard of hospitality at all times.
• Manage and motivate your team, ensuring they are trained and equipped to deliver the best service possible.
• Oversee day-to-day operations, including staffing, inventory, and supplier management.
• Maintain high standards of health, safety, and cleanliness throughout the venue.
• Control operating costs and manage the budget for both the restaurant and events space.
• Work with senior management to create and implement strategies that drive revenue and customer satisfaction.

About You:The ideal candidate will have a strong background in hospitality, particularly in managing high-end food and beverage operations. You should be a dynamic and approachable leader, able to inspire and support your team while maintaining operational excellence. You will have a keen eye for detail and be financially astute, with a focus on delivering a premium guest experience.

Essential Skills & Experience:

• Proven experience as a General Manager or in a senior hospitality role, preferably in a high-end restaurant, bar, or events environment.
• Strong leadership skills with the ability to lead and motivate a team.
• Excellent knowledge of managing food and beverage operations and delivering top-quality service.
• Experience managing events, from small gatherings to large-scale functions.
• Ability to collaborate with stakeholders and ensure client satisfaction.
• Exceptional communication and interpersonal skills.
• Solid understanding of budgeting, forecasting, and financial management.
• Strong organisational skills and the ability to multi-task in a fast-paced environment.

If you are passionate about providing outstanding food and service in an exclusive venue, and you thrive in a dynamic and high-pressure environment, we would love to hear from you. Apply now to join our team and take the lead in creating unforgettable experiences for our guests.