General Manager

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Furniture Village - General Manager

£62,000 OTE £74,400 + Company Car - Competitive Pension, Family Partnership & much more.

Staples Corner - 40 Hour Contract - Working 5 days a week - Monday - Sunday on a rolling rota.

Want to be part of a high-energy team that works hard, has fun whilst doing it and makes a difference every day? Join Furniture Village - the UK's largest privately-owned independent furniture retailer.

About Us

Furniture Village is a family-owned business founded in 1989 by our Chief Executive Chairman. For over 30 years' we've been manufacturing, selling, delivering and assembling high-end furniture at the best price. At the heart of everything we do is a commitment to getting it right.

Built on the belief that we employ nice people to sell nice furniture to nice people. We bring a world-class service to homes across the UK, and we deliver it with care.

Your Role

• Clearly set out, with your Sales Manager, the store's annual/monthly/weekly performance targets.
• Take a holistic view of the store and priority areas for improvements, setting clear, achievable targets.
• Create a culture of checking orders and then monitor errors and remorse.
• Take a holistic view of where errors are occurring and eradicate problems where they occur, taking appropriate actions where necessary.
• Set out a clear understanding of the need for a strong cash margin across the team.
• Understand and review product performance and productivity to ensure that you have maximum efficiency on £/Sq.Ft, across all departments.
• Collaborate with the buying team through your regional controller on where changes and improvements are needed.
• Seek out talent within your team, identifying their motivation and managing their abilities to succeed.
• Create a plan for development and opportunities to develop further.
• Using the company guidelines set within the Visual Merchandising Manual, you will lead and achieve the highest level of store standards in the Furniture Retail industry
• With the highest level of commercial acumen, you will undertake 'point of sale' changes accurately with particular focus on 'trading' to its full effect.
• Communicating clearly and confidently with your team.
• Following health & safety procedures at all times.
• Making a difference every day to the customer experience.

Our Benefits

• Competitive package: £62,000 plus up to 20% store bonus & a company car.
• Work for an award-winning, family-run business
• Annual Family Partnership celebration - recognising YOU! (eligibility for the benefit will begin upon completion of 1 years' service).
• Innovate & Grow: clear career path, full training and personal development opportunities
• Staff discount
• 24/7 medical support, health insurance and Perkbox benefits
• 28 days holiday entitlement, including bank holiday, increased to a maximum of 33 days based on length of service.

Our Ideal Candidate

• You want to be here, want to do well, and want to be heard.
• Hardworking, building outstanding results.
• Shows great passion and energy in their delivery.
• Creative in their work, looking for new ways to do things.
• Comes up with creative solutions to problems.
• Comfortable with complexity and ambiguity
• Deals positively with conflict in the moment.
• Huge care for the business and its achievements.
• A team player with a strong work ethic.
• Reliable, organised and confident in managing a fast-paced showroom.
• Comfortable using systems and following processes with confidence in problem-solving.
• Proud of your work and passionate about doing things right.

A Great British Success Story!

At Furniture Village, we achieve together, and we have fun while doing it. Our people are our greatest strength. Join us and be part of something truly special!