General Manager

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Job overview

UCLH delivers highly specialised Radiotherapy and PBT services to adult and paediatric patients. The Radiotherapy department treats over 2,400 new patients annually and is recognised nationally for its expertise in complex and technical treatments, including brain cancers (as a Tessa Jowell Centre of Excellence), paediatric radiotherapy, sarcoma, head and neck cancers, SABR, haematological treatments, brachytherapy and molecular radiotherapy. The service operates six bunkers equipped with Varian TrueBeam technology and manages a predominantly complex caseload supported by a large multidisciplinary team.

UCLH has been designated as one of two national PBT centres for the UK. Our PBT department provides cutting-edge proton therapy for highly complex tumour sites with a strong focus on paediatric, teenage and young adult cancers. Using a Varian ProBeam system with four gantries, a cyclotron, spectral CT and MRI, the service is expanding and will treat around 550 NHS patients a year, with a significant proportion delivered through national trials and Evaluative Commissioning programmes. UCLH has a partnership with Proton International and offers private proton therapy treatment - this service is expanding and will treat around 250 privately funded patients a year.

Main duties of the job

We are seeking an enthusiastic and highly motivated General Manager to play a lead role in the operational delivery of our Radiotherapy and Proton Beam Therapy (PBT) services. Working closely with service managers and senior clinical and non-clinical leaders, you will provide strong operational leadership to ensure the Cancer Division continues to develop high-quality, efficient, patient-focused services.

This is a key role within the management team, overseeing service performance, pathway optimisation, workforce planning, and the implementation of innovative solutions that improve speed, efficiency, and quality of care.
• Lead day-to-day operational management of Radiotherapy and PBT, ensuring safe, effective and high-performing services.
• Drive service improvement initiatives, focusing on pathway efficiency, digital innovation, and quality of care.
• Oversee financial, workforce and performance management, supporting Service Managers with budgets and operational targets.
• Coordinate junior doctor recruitment, training support, rotas and wellbeing.
• Line-manage administrative teams and contribute to workforce planning across the service.
• Support business planning, governance, risk management and CQC preparedness.
• Lead and contribute to key divisional projects, service developments and transformation work.
• Work collaboratively with internal teams and external partners to optimise patient pathways and meet strategic and performance objectives.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across 8 sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the third year in a row.

UCLH recognises the benefits of flexible working for staff - To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person specification

Knowledge and Qualifications

Essential criteria

• Management Degree or equivalent or significant level of equivalent experience

Desirable criteria

• A formal post graduate qualification, ideally in management, or equivalent senior level experience.

Experience

Essential criteria

• Relevant management experience within the NHS.
• Experience of service redesign and development
• Experience of effective management of budget
• Experience in business planning and in the development and effective implementation of strategic plans
• A proven record of success in managing operational change while also developing and maintaining high standards of quality
• Experience of leading and supervising a team

Skills and Abilities

Essential criteria

• Demonstrate a strong understanding of multidisciplinary issues and commitment to multidisciplinary working
• Effective communication skills, including ability to communicate with a wide-ranging audience
• Detailed knowledge and understanding of NHS targets and other topical NHS issues
• Ability to meet deadlines and complete tasks within agreed time scales
• Project Management skills
• IT literate: proficient in the use of word processing and spread sheet packages

Desirable criteria

• A sound understanding of the issues affecting Disciplines involved in this service area

Personal Qualities

Essential criteria

• Evidence of political awareness and sensitivity to the high profile of the Directorate and the Trust
• Demonstrate a strong understanding of multidisciplinary issues and commitment to multidisciplinary working

Other Requirements

Essential criteria

• Demonstrate a commitment to professional development of self and others
• An ability to demonstrate in-depth knowledge of current thinking and policy affecting heath and public sector
• Knowledge of equalities issues and strong commitment to the promotion of equality in employment.

At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.

UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.

We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

Additionally, UCLH Arts and Heritage's staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.

We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.

We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.

Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Job Description (PDF, 824.3KB)
• Functional requirements (PDF, 262.3KB)
• UCLH Values (PDF, 860.9KB)