General Manager
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Company Description
This role is situated within the state-of-the-art gym facility located inside the Flannels flagship store
At HiiCLUB, we're redefining the fitness experience. And now we're looking for a dynamic General Manager to lead our Leeds club. If you're passionate about health, fitness, and creating a standout member experience, this is your opportunity to lead from the front in a high-impact, high-reward role.
As General Manager, you'll be responsible for the overall performance of the club, driving sales, delivering operational excellence, and inspiring a team that thrives on energy, positivity, and results.
- Competitive salary and performance-based incentives
- Free HiiCLUB membership
- Team referral scheme
Job Description
- Lead and Inspire: Build, coach and develop a high-performing team, setting the tone for an exceptional member and team experience.
- Sales Focused: Drive membership growth by converting trials into loyal members through smart, customer-led strategies.
- Operational Excellence: Manage the day-to-day running of the club, ensuring all departments operate efficiently and in line with brand standards.
- Financial Responsibility: Oversee club budgeting and P&L performance, using insights to identify growth opportunities and cost efficiencies.
- Service-First Approach: Champion a welcoming, inclusive, and professional environment that consistently delivers world-class service.
- Strategic Contribution: Collaborate with senior leadership to align your club with wider business objectives and growth targets.
Qualifications
- Proven experience managing a large operational facility, ideally in fitness or leisure.
- Natural leadership skills with the ability to motivate and drive performance.
- Strong commercial and financial acumen.
- A hands-on, customer-first mindset.
- Excellent communication and interpersonal skills.
Additional Information
Be part of something bigger. Join HiiCLUB Leeds and lead a team that's passionate about health, energy, and growth.