General Manager

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Hospitality Starts Here - Build Your Future with Cairn Group

Ready to take the next step in your hospitality/ leadership career?

At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn Group is a place where you can build a career, you're proud of.

About the Role:

You will inspire your team to deliver excellence for our guests, ensuring attention to detail throughout the guest journey, leaving no stone unturned in your quest for best in class.

You will establish clear performance goals and inspire, lead and coach the team to deliver the winning formula. Along the way you will achieve strategic and commercial success that invests in our collective futures, both for the business and our people.

At Redworth Hall, you'll be welcomed by a sweeping drive, 26 acres of grounds, and our stunning 17th century Jacobean style manor house! What's more, you'll have 143 bedrooms, 7 conference rooms with our largest accommodating 170 for conferences, our restaurant '1744', our cocktail bar and The Retreat Spa.

About You:

• Innovative, creative and excited by change.
• A sociable character who your team will follow, yet also analytical, monitoring your business, forecasting the future, and driving the team to capitalise on all the right opportunities.
• Effective in time management, organised, and comfortable working in a fast-paced environment.
• An empathetic individual who builds the best relationships both with the team, our guests and the local market.
• Resilient and with the ability to keep calm and bounce back when needed.
• The face and the heartbeat of our hotel, who our guests and the local market know... and our team want to follow!

About Us:

Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.

At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.

Benefits:

• Bonus Scheme: Your hard work pays off with our annual bonus scheme,
• Get Paid in Real-Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips-all in real-time,
• Stay, Relax and Recharge: Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break,
• Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants,
• Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs,
• Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out,
• Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals,
• Long-Service Awards: Celebrate key milestones with us, starting from just one year of service-plus enjoy extra annual leave as a thank-you for your commitment.
• Recommend a Friend: Bring great people into the team and earn a bonus when they join!
• 24/7 Support: We're committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere,
• Pension Scheme: Plan for your future with our pension plan, designed to help you build long-term security.
• Bereavement Leave - When life gets tough, we ensure you have the time and support you need to be with your loved ones.