General Manager

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Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary's, Queen Charlotte's & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.

We are an NHS Trust of approximately 14,000 people, providing care for over a million and a half patients from north west London and beyond every year.

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

Job overview

We are seeking an experienced operational leader for the Critical Care Directorate, on a 12 month fixed term basis.

You will be responsible for ensuring we provide an outstanding service across our Adult Intensive Care and Critical Care Outreach services at Hammersmith, Charing Cross and St Mary's Hospitals. This is our largest directorate, with over 850WTE staff working across 94 ICU beds.

You will be joining an ambitious and supportive directorate leadership team who are working to deliver a busy programme of change - refurbishment and expansion at one site and an options appraisal about our future IT software. This is alongside the directorate's normal day to day work, which includes numerous QI projects and preparation for an anticipated CQC inspection.

As a Trust, we are committed to providing consistently excellent and safe patient-centred care for the people of North West London, through highly skilled, committed and compassionate staff working together.

We provide care and treatments across five hospitals: Charing Cross, Hammersmith, St Mary's, Queen Charlotte's & Chelsea and the Western Eye Hospital as well as some other community locations that allow us where to deliver care closer to home. The Trust is a lively forward looking workplace with a strong identity and held in high regard within its community. We are fully committed to caring for all patients, their families and carers, and staff in a manner which embraces, respects, promotes and celebrates equality, cultural diversity and inclusion.

We want to inspire you to take every opportunity to grow, discover and share best practice so you can deliver safe and effective services with great outcomes for our patients.

You must be educated to a Masters level or have equivalent experience plus additional management training and evidence of CPD. You must have experience of working at a senior management level in a complex organisation and have experience of budget management, staff management, managing competing workloads and experience of advising senior managers and external stakeholders. If you find the idea of this role exciting and consider this is the opportunity you have been looking for, we look forward to your interest.

Join us to provide outstanding care together for the people of North West London.

Main duties of the job

• Be accountable for the operational performance of a large, complex Directorate. This will include accountability for the delivery of high quality patient care, clinical governance, patient safety, clinical quality, and delivery of financial targets.
• Have joint responsibility with the other Directorate General Managers and members of the Divisional management team for driving forward division wide programmes of work and service developments.
• Work closely with the Divisional Director of Operations to shape and implement the corporate objectives for the Trust.
• Support the Divisional Director of Operations to align the Directorate more closely with Imperial College, through the development of appropriate links with the Academic Health Science Centre office and with college counterparts.
• Ensure that the necessary corporate governance arrangements are in place across the Division in line with requirements of a Trust.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person specification

Qualifications training required

Essential criteria

• First degree or equivalent
• Evidence of other specialist knowledge at higher degree or masters level
• Evidence of CPD

Previous or relevant experience necessary

Essential criteria

• Significant experience within the Healthcare sector at General Manager 8C/8D level or equivalent manager including responsibility for strategic planning and budgetary control for a group of complex medical/surgical specialities
• Well-developed IT skills to manage and report on complex performance management information
• Experience of writing complex business cases and policies
• Demonstrable success in delivering large scale change and performance with and through management and clinical teams

Desirable criteria

• Cross site operational/clinical working

Leadership Competencies

Essential criteria

• Proven experience of operational leadership at a senior management level within a large, complex organisation, likely to be within the NHS or other relevant healthcare environment
• Significant track record of senior level management experience gained in a complex acute hospital setting
• Substantial experience of managing both clinical and/ or non-clinical services
• Experience in liaison and negotiation at organisational level internally as well as externally, with a range of stakeholders
• Able to develop effective networks, and to work in partnership with others to deliver and improve services

Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Job description (PDF, 518.6KB)
• Functional Requirement Form (PDF, 232.6KB)
• Our Strategy 2023-25 (PDF, 230.4KB)