General Manager

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Job Introduction

Job Title: General Manager
Salary: Competitive, with excellent benefits

About Us:

Join Compass Group, the industry leader in providing exceptional dining and workplace solutions across 6,000 venues. As part of our team, you'll help to feed people, fuel progress, and forge connections. We're offering an exciting opportunity to grow your career with competitive pay, fantastic perks, and unrivalled learning and development opportunities.

As a General Manager at this site, you'll be responsible for managing the overall operation of our client's catering facilities, leading a dynamic team to deliver top-notch service across the in-house staff restaurant, hospitality meeting spaces, and pantries.

What We Offer:

We believe in rewarding hard work. Our comprehensive benefits package includes:

• Free meals on duty
• Contributory pension scheme
• Career growth through Career Pathways and MyLearning programmes
• Quick access to Digital GP for you and your family, plus additional healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com, and more
• Supermarket discounts at Tesco, Sainsbury's, Morrisons, and others
• Up to 44% off cinema tickets for your favourite blockbusters
• Cash rewards on spending, redeemable at a wide range of brands
• Free wellness, mindfulness, and exercise classes to help you unwind
• Share all discounts with friends and family
• Inclusive and diverse culture where everyone is valued and respected

Key Responsibilities:

• Lead & Manage the Team: Oversee a team of 8-10 staff, ensuring smooth day-to-day operations in the staff restaurant, hospitality spaces, and pantries. Inspire your team to deliver excellent customer service and exceed expectations.
• Financial Management: Manage catering budgets in line with client goals and maintain financial targets.
• Client Relationship Management: Act as the main point of contact for all catering requests, ensuring client satisfaction and proactively driving their vision for the catering department.
• Food & Drink Innovation: Deliver exceptional customer experiences with a passion for innovation in food and drink.
• Effective Communication & Prioritization: Adapt and solve challenges while prioritizing tasks in a fast-paced environment.
• Delegation & Hands-on Leadership: Strong delegation skills with the ability to step in and lead by example when needed.
• ESG Focus: Drive sustainability and healthy eating initiatives while providing a balance of nutritious and indulgent offerings.
• Collaboration: Work across departments to ensure the success of catering operations and client satisfaction.

The Ideal Candidate:

• Experience in catering or hospitality management, preferably in a high-end environment.
• Strong leadership and team management skills, with the ability to manage both front and back-of-house teams.
• Financially astute, with experience managing budgets and aligning with client objectives.
• Passionate about food and drink innovation, delivering excellent customer service.
• Excellent communication skills, with the ability to prioritize tasks in a fast-paced setting.
• Strong delegation and influencing skills, with the flexibility to be hands-on when necessary.
• An interest in promoting healthy eating and driving ESG (Environmental, Social, Governance) initiatives within the workplace.
• A team player, willing to collaborate with other departments to achieve great results.

About Compass Group:

As part of Compass, you'll be joining one of the UK's biggest businesses with a focus on learning, development, and career growth. We're committed to creating an inclusive culture that celebrates diversity, where all individuals are respected, valued, and empowered to reach their full potential.