General Manager
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Overview:
An exciting opportunity to lead our team! We'll bring the tools and people to support you, you'll bring passion and drive to achieve operational success!
About Us:
With a rich legacy of over 60 years, hotels are in our DNA. With unparalleled expertise in hotel acquisition, ownership, management, and investment, we own and operate hotels UK wide, with a diverse mix of our own and global brands. Guest focused and with our team central to our success, we're proud of our history - and where we're going.
Innovative and passionate, we have the people and systems to support you to drive the best outcomes for our guests, our team, and our business. We want our people to 'grow with us' and be part of our journey.
About the role:
As we continue to evolve, we have an exciting opportunity for a General Manager to join our team. You'll have 81 bedrooms, 1 meeting room along with a modern open plan lobby, bar restaurant area.
Our General Managers are supported and empowered to take responsibility for every aspect of their hotel - team engagement, the service that wows their guests and the engine that drives commercial success. They also:
- Establish clear performance goals and inspire, lead and coach the team to deliver the winning formula.
- Strive for operational excellence in everything they do.
- Drive the highest standards of safety for our guests and the team.
- Embed and bring to life our tools relating to but not limited to Operations, Health & Safety, HR & Training, Sales, Marketing and Revenue.
About you:
An inspiring leader with a burning passion for hospitality, you have a proven pedigree as a hotel leader and will be excited to take the hotel to the next level. You are:
- Innovative, creative and excited by change.
- A sociable character who your team will follow, yet also analytical, monitoring your business, forecasting the future, and driving the team to capitalise on all the right opportunities.
- Effective in time management, organised, and comfortable working in a fast-paced environment.
- An empathetic individual who builds the best relationships both with the team and the local market.
- Resilient and with the ability to keep calm and bounce back when things don't go to plan.
- The face and the heartbeat of our hotel, who our guests and the local market know... and our team want to follow!
What's in it for you:
- A competitive remuneration package.
- Access to the company bonus scheme.
- Pension
- Various ancillary benefits common to the hospitality industry.
Working with us provides great benefits, including:
- Access your pay as you earn it through our financial wellbeing platform 'Wagestream,' a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
- Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!
- 50% off Food & Beverage at all our Hotels & F&B Venues
- Spa Discounts at our venues with a Spa
- Retail, Cinema & Leisure Discounts
- Development Opportunities via our 'Grow with us' initiative, including Apprenticeship opportunities, our Development Programmes, and more!
- Monthly 'Star of the Month' Awards
- Long-service Awards, that start after 1 year of service
- 'Recommend a Friend' Incentive - Be rewarded for referring someone you know!
- Access to a confidential 'Employee Assistance Programme (EAP)' available 24/7, 365 days per year.
- Pension Scheme
- Other incentive programmes that run throughout the year
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