General Manager

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Job Introduction

General Manager - Catering - Birmingham

Monday - Friday role (occasional weekends will be required to suit business needs)

As General Manager you will report to the Regional Manager and you'll be responsible for the running of the site which includes staff and delegate feeding from a newly refurbished restaurant, also the daytime & evening conference facility, ranging from an offer of tea & biscuits to a sit-down dinner for 200 plus. You will also be responsible for the other sites within the contract. Experience of managing a conference venue or large hospitality offer is essential for this role.

Are you passionate about creating a positive safety and wellbeing culture throughout the team to ensure the safety of people, clients and customers and take responsibility for the delivery of all contracted services, particularly the successful management of the outputs of each of our strategic partners and sub-contractors.

More about the role:

Responsibilities will include but not limited to:

• Overseeing the soft catering service delivery including the provision of hospitality and catering
• Communicate regularly with client
• Complete action plans following client satisfaction surveys
• Ensure all client hospitality is delivered to the correct standard and look to identify opportunities to improve and increase the service where possible
• Analyse, monitor, and manage GP whilst ensuring cost and sales records are accurately inputted and maintained
• Ensure all customer requirements are communicated to all departments in advance to ensure effective planning
• Complete/adjust labour schedule in line with sales
• Analyse and effectively manage all in unit costs
• Ensure budgets are understood and achieved ensure all costs are managed effectively within budget

Who you are:

Our Ideal General Manager will:

• have knowledge of working in a management role within the catering / retail industry
• You will have the ability to display a real passion for food and customer service and be financially and commercially astute.
• Good Communication skills - both written and verbal.
• Good computer skills
• Interpersonal, administrative, and organisational skills
• A 'Can do' attitude
• Eye for detail
• Excellent leadership skills

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2910/42758001/52691766/SU

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive? because diversity is our strength!