General Manager

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Job overview

UCLH are seeking an outstanding leader for the largest Division in UCLH, which incorporates the UK's largest neuroscience centre and one of the largest neuroscience centres in the world.
We are seeking an ambitious, motivated and driven candidate to deliver upon the many opportunities this role presents.

We have new exciting General Manger role within the National Hospital for Neurology & Neurosurgery as a crucial part of our senior management team. You will have the unique opportunity to support and gain experience from a wide range of services within the Neurosurgery, Neuro-oncology and Private Patients Directorate. You will require a broad mix of skills and experience enabling you to manage a comprehensive and varied portfolio, and will support the shared vision to aspire to excellence.

This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425

Main duties of the job

The post holder will have specific focus on delivery and performance of both clinical and administrative teams; you will do this through supporting the department with service management; ensuring the delivery of operational planning including demand and capacity, RTT/2WW performance, business planning/business case development and capital projects.

This role requires you to have the knowledge or experience of working on complex projects and dealing with a range of stakeholders both internally and externally. You must have proven people skills and a track record of delivering high quality work in a fast paced environment. You will also have a keen eye for data and budgetary management.
In return we will support your development and help you grow in a busy and fast paced acute environment. You will be part of a vibrant and busy team who work together to support each other to achieve the best.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England - for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the second year in a row.

UCLH top trust to work at in England - for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Person specification

Knowledge & Qualifications

Essential criteria

• High standard of written and spoken English
• Management degree or equivalent (or in exceptional circumstances - able to demonstrate significant level of equivalent experience)
• A formal post graduate qualification, ideally in management or equivalent senior level experience

Experience

Essential criteria

• Significant demonstrable experience in management and within the NHS
• Experience of service redesign and development
• Experience of effective management of budget
• A proven success in business planning and in the development and effective implementation of strategic plans
• A proven record of success in managing operational change while also developing and maintaining high standards of quality
• Experience of leading and managing a team

Skills & Abilities

Essential criteria

• Demonstrate a strong understanding of multidisciplinary issues working
• Excellent communication skills, including negotiation, with the proven ability to liaise effectively within a multidisciplinary team-based environment
• Detailed knowledge and understanding of NHS targets and other topical NHS issues
• A formal post graduate qualification, ideally in management or equivalent senior level experience
• Project management skills

Other requirements

Essential criteria

• Demonstrate a commitment to professional development of self and others
• Knowledge of equalities issues and strong commitment to the promotion of equality in employment

Desirable criteria

• An ability to demonstrate in-depth knowledge of current thinking and policy affecting health and public sector

At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.

UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.

We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

Additionally, UCLH Arts and Heritage's staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.

We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.

We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.

Please note that if you are at present in a training position on the 2016 new junior doctor's contract and are applying for a Trust doctor role your salary will not be pay protected.

You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience.

Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

Employer certification / accreditation badges

Documents to download

• Job Description (PDF, 816.3KB)
• Functional requirement (PDF, 262.3KB)
• UCLH Values (PDF, 860.9KB)