General Manager

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Company Description

This is a full-time position responsible for the day-to-day running of the business. Responsible for leading the team in all sales and operational processes, with a keen eye for detail and ability to OWN IT. This role is accountable to various KPI's and is responsible for the recruitment, nurturing & development of an elevated team capable of achieving them consistently.

The Benefits

Elevation is a part of our core, matching with great company benefits to mention a few:

• 20% discount across all Frasers Group facias
• Frasers 1000 bonus scheme
• Free Gym membership
• Monthly Frasers Group Champion - winners get double their salary for the month
• Reward and recognition with our Everlast Gyms monthly champions
• Training and development through Frasers Group with recognised, funded qualifications available including Level 3 & 5 in management & leadership
• Enhance your fitness knowledge with product training and the opportunity to deliver personal training sessions and group training

Job Description

The Responsibility:

• Represent Everlast Gyms as an ambassador for fitness
• Demonstrate our elevated ways of working always
• Driving all revenue lines from membership sales to product & secondary, to drive profitability
• Effective management of controllable costs like stock orders & cleaning supplies to eliminate wastage and overspend
• Lead by example on reception and the gym floor in this member facing role designed to enhance every visit
• Ensure central processes like STRIVE & MOVE are followed & delivered to the highest level consistently
• Drive collective buy-in to national focuses & incentives like #WORKOUTWEDNESDAY & #WeCommunicate
• Lead the recruiting, monitoring, training and onboarding of new team members within your gym
• Ensure that all daily, weekly & monthly operational processes are completed consistently and to a high standard using our in-house systems
• Willing and able to deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them on a daily basis
• Reporting facilities & maintenance related issues in accordance with best practice guidelines
• Manage club rotas based on budgets, ensuring fully trained team members are always onsite
• Be resilient and agile to react to challenging situations and find solutions
• Able to effectively manage all policies and procedures including Health & Safety, inclusive of pool plant operations
• Ensure consistently high standards of cleanliness and presentation at all times whether on-shift or not two members of staff are working at the same time.

Qualifications

Need to have:

• Passion for health, fitness and wellness
• Level 2 qualification in fitness (desirable)
• 1+ year previous management role experience within the fitness industry
• Strong leadership qualities
• Adaptability in communication and management style depending on the team member and their drivers
• A positive, solutions driven mindset in the face of adversity
• A member champion mentality with exceptional interpersonal skills
• Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role
• Flexibility in working hours and location to support the needs of the business including weekends and Bank Holidays when required

Additional Information

Want to know see more of the great things our brand does please visit our LinkedIn page here.

An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Think without limits - Think fast, think fearlessly and take the team with you
• Own it and back yourself - own the basics, own your role and own the results
• Be relevant - Relevantto our people, our partners and the planet