GAIN Performance- New Business Director
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As a Business Director at GAIN, you will be the primary contact and operational lead for a portfolio of enterprise and mid-market clients. Your role is to deliver impactful digital marketing campaigns across Paid Search, Paid Social, and SEO. This is a senior Account Manager position for a professional with strong commercial insight and the ability to build trusted client relationships while leading integrated digital strategies.
Requirements
Key Responsibilities
- New Business Development:
- Act as the main point of contact for new business inquiries related to Link Building, Digital PR, and SEO.
- Lead sales presentations and pitches.
- Manage and develop the new business pipeline.
- Create all Statements of Work for both new and existing clients.
- Lead on group-level new business opportunities, meetings, and pitches.
- Manage the onboarding process for new clients, ensuring a smooth transition.
- Client & Team Management:
- Act as the key point of contact for all group-level SEO projects and inquiries.
- Serve as the liaison between the SEO, sales, and link-building teams.
- Manage the client portfolio and ensure all projects align with client goals.
- Reporting & CRM:
- Maintain and manage HubSpot, ensuring all data is up-to-date.
- Update and prepare data for internal and group-level reporting, including weekly meetings, board meetings, and sales and client service group meetings.
- Budget & Commercial Management:
- Accurately manage client budgets with a strong commercial focus.
- Monitor performance against value delivered and identify optimization opportunities.
- Find opportunities for growth across various service lines.
- Reporting & Insights:
- Lead the preparation and delivery of all performance reports.
- Extract actionable insights and strategic recommendations for clients.
- Stay current with digital marketing trends and apply innovative strategies.
- Collaboration & Best Practices:
- Support sales and pitching processes with strategic insight and leadership.
- Share campaign learnings and improvements with the wider team.
- Keep up-to-date with industry tools, technology, and strategic thinking.
Key Skills & Experience
- Experience:
- 3+ years in a digital account management role (agency experience preferred).
- Proven ability to lead strategy discussions and performance reviews.
- Experience managing large clients and multiple senior stakeholders.
- Knowledge:
- Strong working knowledge of digital marketing services, including Paid Search, Paid Social, and SEO.
- Proficient in key industry tools such as GA4, Google Ads, and Meta.
- Knowledgeable in client communications, reporting, and presentations.
- Professional Skills:
- Confident managing budgets and commercial performance.
- Skilled in client communication, reporting, and presentations.
Benefits
- Private Medical Insurance
- BUPA Life Assurance
- Income protection
- Employee Assistance Programme
- Cycle to Work salary sacrifice scheme
- Tech & Wearables salary sacrifice scheme
- Octopus EV Scheme
- Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing.
Interview Adjustments - We will do everything possible to create the best experience for candidates, however we appreciate interviews can be challenging. So, please let us know if we can make any adjustments to make you more comfortable or confident.
Right to work in the UK- please note that all candidates must have the right to work in the UK and must not require sponsorship, now or in the future. We are unable to support visa applications for this role.
GAIN is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.