GAIN Experience - Business Development Manager

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At GAIN Experience, we combine insight, creativity, and technology to create exceptional user-centred experiences. Our expertise in strategic consulting, UX design, and digital innovation allows us to partner with ambitious brands and organisations and deliver measurable results that transform audience engagement.

As Business Development Manager (BDM), you will report to the Growth Director and play a key role in driving growth across our services. You will be responsible for generating and nurturing leads, creating tailored proposals, and supporting pitches to secure new business.

Roles and responsibilities
• Work closely with our Growth Director to execute the new business strategy, ensuring alignment with GAIN Experience's goals.
• Produce and maintain target lists of potential new clients by aligning GAIN Experience's expertise with established market needs.
• Proactively approach potential new clients through email, telephone, LinkedIn, and other channels to secure qualified meetings and build relationships.
• Lead initial client conversations, take briefs, and ensure a deep understanding of their challenges and goals.
• Prepare tailored proposals and deliver presentations to potential clients that clearly demonstrate the value of GAIN Experience's services.
• Collaborate with the wider team to contribute content and insights for proposals, tender responses, bids, and pitches.
• Support the conversion of active leads into new client partnerships, working closely with our Growth Director and delivery teams to ensure a seamless handover process.
• Research and identify new business opportunities, including monitoring market trends and competitor activities.
• Represent GAIN Experience professionally at all times, including attending industry events and networking opportunities.

Requirements

This role is integral to achieving our growth ambitions. It requires a proactive, organised, and results-driven individual with strong sales and business development experience.
• Proven experience in lead generation, with a track record of meeting or exceeding sales targets.
• Strong background in sales or business development, ideally within consulting, design, or technology environments.
• Exceptional communication and interpersonal skills, with the ability to build trust and credibility with prospective clients.
• Skilled in creating compelling proposals and delivering engaging presentations that secure business opportunities.
• Highly organised, able to manage multiple opportunities and meet deadlines in a fast-paced environment.
• Creative thinker with the ability to articulate innovative ideas tailored to client needs.
• A team player who collaborates effectively with internal teams to deliver outstanding results.
• Commercially astute, understanding the broader context of client challenges and aligning solutions accordingly.
• Resilient and self-motivated, with a proactive approach to problem-solving.

The following would also be an advantage:
• Experience with researching and responding to tender opportunities.

Benefits

Our benefits for UK employees include:

• Private Medical Insurance
• BUPA Life Assurance
• Income protection
• Employee Assistance Programme
• Cycle to Work salary sacrifice scheme

• Tech & Wearables salary sacrifice scheme
• Octopus Electric Vehicle Scheme
• Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing

The Application Process:

The closing date for applications is: Friday 2nd August 2025

There will be 2 interviews, likely held over Teams, where you will meet with members of the Experience Team, including our Growth Director, CEO and HR Director.

(P.s. our interviews tend to be more friendly and relaxed than most, just like our culture)

Interview Adjustments - We will do everything possible to create the best experience for candidates, however we appreciate interviews can be challenging. So, please let us know if we can make any adjustments to make you more comfortable or confident.

The above also applies once successful, if you require any reasonable adjustments to ensure a smooth transition into your new role, please highlight this with us during onboarding.

GAIN is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

DISCLAIMER: We never request any form of payment or fees from candidates at any stage of the recruitment process. If you are contacted by anyone claiming to represent our company and asking for money or personal financial details, please report it immediately to people@thisisgain.com. All genuine communication will come from official company channels.