Funeral Director

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Funeral Director

Full-time, permanent
J H Kenyon / J Hemp Funeral Directors, Bayswater, London

£29,000.48 per annum

At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness, and care.

We offer a range of challenging and rewarding roles for caring individuals across the funeral profession and we continually invest in our staff, premises, and vehicles so that we can ensure clients and their loved ones receive the highest standard of care. Every day, we want to exceed our customers' expectations, and we aim to do this by persistently delivering excellent client service through the continued dedication of our people.

J H Kenyon Funeral Directors in North London are proud to serve families in our community from our funerals homes in Bayswater, Kilburn, Westminister, Hampstead, Kensington, and North Finchley.

Our name is well-known and respected in our London community and beyond, with a reputation built on kindness and professionalism.

Since we were founded in 1780, our funeral homes and directors have been renowned for unparalleled standards. This goes for the funeral services we arrange and conduct our state-of-the-art facilities and our uncompromising quality of care.

J H Kenyon / J Hemp Funeral Directors in Bayswater are looking for a professional and compassionate individual to join our collaborative and dedicated team as a Funeral Director to serve our families in Paddington, Westbourne Green, Notting Hill, and surrounding areas. Our values: Professional, Compassion, Respect & Knowledge form the basis of all our interactions, and recognising this, you will be giving back to families in a critical time, whilst ensuring that their loved ones are treated with the utmost respect and dignity.

Alongside a highly collaborative, dedicated, and supportive management team, we will give you the room to stretch and develop within the industry. With both training and learning opportunities, our dedicated Learning and Development team and management team will ensure that you are delivered full training to confidently perform this role and will also aim to promote your progression. Alongside this, Dignity Plc really believes in our people, so you will also have access to a wide range of Mental and Financial Well-being tools, access to financial support, and a broad range of benefits.

What Will I Be Doing as A Funeral Director?

As a Funeral Director, you will be at the core of our business and the funerals which we deliver within the community. As a Funeral Director, you will be responsible for persistently delivering consistently high levels of client services to the deceased and their families, by regularly advising and making funeral arrangements, as well as, conducting the funerals by the requested arrangements.

Other duties will include:

• Arranging funerals according to Company guidelines ensuring that the full range of services is offered, thereby addressing the needs of the client.
• Performance management of staff under your direction with an emphasis on the provision of consistently high-quality client service.
• Carrying out branch visits where appropriate, checking housekeeping standards, and actively monitoring standards of service.
• Facilitate home arrangements and chapel visits outside of hours and ensure personal contact is made with the client at the earliest opportunity and oversee the funeral arrangements. This will involve interaction with the client before the funeral to discuss and confirm arrangements e.g. flowers, route, etc.

What Do I Need?

• A Full UK Driving Licence.
• To be well presented and professional at all times.
• To be committed to delivering a funeral service at the highest of standards.
• To be physically fit and able to lift and carry heavy weights by following manual handling procedures.
• To be flexible and adaptable.
• Previous management/supervisory experience.

Advantageous:

• Previous experience in the industry, though this is not required, as full training will be provided.

What are the next steps?

If you are interested in learning more about Dignity Plc, please feel free to visit our website at https://www.dignityfunerals.co.uk. Alternatively, to be considered for this role, please submit your application via the 'apply' button, where a member of our resourcing team will review your application.

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Dignity Plc retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at the earliest opportunity.

Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).

Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.

Equality, Diversity, and Inclusion Statement

Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed, and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.