Front Office Manager

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Job Description

JOB SUMMARY

Front Office Manager

Are you a hospitality star who loves creating unforgettable first impressions? Do you thrive in a fast paced environment where no two days are the same? If so, we need YOU to lead our Front Desk Team!

Responsible for Front Desk daily operations and supervision of the Front Desk Team. Position directs and works with associates to carry out guest arrival and departure procedures, ensuring consistent delivery of the highest standards of service, striving to ensure guest and associate satisfaction whilst maximizing the financial performance of the department.

What you'll be doing:

• Greeting guests with a smile and making them feel at home
• Leading and inspiring a fantastic front office team
• Keeping check-ins and check-outs smooth as silk
• Handling guest requests like a professional
• Ensuring every stay is nothing short of amazing

What we're looking for:

• A people-person with a passion for hospitality
• Experience in front office or hotel operations
• Leadership skills to keep the team motivated and on top form
• Problem-solving superpowers
• The ability to stay calm and collected

Why join us?

• Manager bonus scheme
• Private healthcare
• Tips and Gratuities
• Meals on duty
• Discounted rates on hotels worldwide
• Employee Assistance Program
• Free enrolment of BenefitHub - Access to unlimited deals of retailers and more
• Free parking
• Comprehensive training and development opportunities
• Work in a vibrant, friendly hotel where your ideas matter
• A fun, supportive team that feels like a family

If you're ready to be the smiling heartbeat of our hotel, apply now! Let's make every guest's stay unforgettable - together!

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About the Team

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.